As you know, our country ranks ninth in terms of area in the world, and it is not possible to cover the entire republic with its UAPF service offices. The Internet also does not yet cover the entire territory. To solve the problem of providing access to the Fund's services for residents of remote areas and settlements of Kazakhstan, a project called "Mobile Office" was launched three years ago. This is a modern minibus, which is equipped with everything necessary for servicing contributors (beneficiaries), including modern satellite communications.
It should be noted that residents of remote settlements can receive the same services at the Mobile Office as in UAPF branches, in particular, receive an extract from an individual pension account, apply for changing/supplementing the details of the depositor, conclude an agreement on the method of informing, submit application for payment of disability or voluntary pension contributions, etc.
Since 2021, UAPF has covered remote settlements of the East Kazakhstan, West Kazakhstan and Turkestan regions with mobile offices. In addition, the mobile office serves remote settlements in Akmola, Aktobe, Almaty, Atyrau, Zhambyl, Karaganda, Kostanay, Kyzylorda, Pavlodar and North Kazakhstan regions.
In total, from January 1 to October 1 of this year, over 85,000 services were provided under the project, to almost 70,000 contributors and recipients. At the same time, mobile offices visited 762 unique settlements in Kazakhstan.
We remind you that the mobile office visits the districts according to a pre-planned schedule, and all routes are coordinated with local executive bodies, which, in turn, notify residents of the arrival of the Mobile Office.