ANNOUNCEMENT
How to get pension services without an identity card?
UAPF makes life much easier for its contributors and recipients. You can get pension services today even without presenting an identity card. To do this, it is enough to have its digital (electronic) version on your smartphone in the eGovMobile application.
Only citizens of the Republic of Kazakhstan have this opportunity and only when they personally apply directly to the UAPF office.
What services can you get:
For example, when a contributor (beneficiary) contacts the UAPF office who does not have the original identity card with him, he will be able, by informing the UAPF representative of a unique digital code generated in his personal account in the eGovMobile mobile application, to provide the UAPF employee with access to view this document in electronic format.
It should be noted that if the identity document of the applicant is invalid, then the electronic version of the document will not be available in the eGovMobile mobile application.
Subsequently, after the approval of the relevant amendments to the regulatory legal acts of the Republic of Kazakhstan, the possibility of using digital documents will also appear when depositors (beneficiaries) submit applications for the appointment of pension payments/for the transfer of pension savings to insurance organizations/for (on) the selection (change) of an investment manager portfolio.
UAPF continues to work on improving the quality of services provided for the convenience of contributors/beneficiaries and saving their time.