I can’t log into the mobile application, I wanted to change my details because I want to change my phone number?
When entering the UAPF mobile application and the "Personal Account" on the enpf.kz website, in order to ensure the security of the personal information of our contributors, an SMS code is sent to the phone number that was registered in the Fund's database.
If you change the specified number, then you have the following ways to make changes and update your personal data:
1) on the site enpf.kz in the "Electronic Services" section, select the "Make changes and (or) additions to the details" subsection, enter the page using an electronic digital signature (EDS);
2) through any branch of the UAPF;
3) take advantage of the joint project of UAPF JSC and Kazpost JSC to provide services at more than 300 service points of the national postal operator. Addresses of post offices where you can get this service on the Fund's website https://www.enpf.kz/ru/services/kazpost/index.php
On the enpf.kz website, you can not only make changes and additions to your details, but also get a certificate of having an individual pension account, get an extract from the IRS, send an appeal with a question of interest, order a Mobile Office visit, call back, calculate the predicted the size of the future pension using the Pension Calculator. Also, through it, you can track the status of the account, find out about all changes in the pension system, see the location of the nearest UAPF office and even call the contact center.
Also, each UAPF contributor, using the website and mobile application, can find out if he has enough funds on his individual pension account to exercise his right to use part of his pension savings for housing improvement or treatment, or for transfer to companies managing the investment portfolio.