INFORMATIONAL MESSAGE
How can I get pension services without an identity card?
The UAPF makes life much easier for its depositors and recipients. You can get pension services today even without presenting an identity card. To do this, it is enough to have its digital (electronic) version on your smartphone in the eGovMobile application.
Only citizens of the Republic of Kazakhstan have such an opportunity only by decent treatment directly to the office of the UAPF.
What services can be obtained in this case:
* obtaining an extract from an individual retirement account;
* making changes and/or additions to additional details;
* change (definition) of the method of informing about the state of pension savings.
For example, when a depositor (recipient) applies to the UAPF office who does not have the original identity card with him, he will be able, by informing the UAPF representative of a unique digital code generated in his personal account in the eGovMobile mobile application, to provide the UAPF employee with access to viewing this document in electronic format.
It should be noted that if the person who applied has an identity document that is invalid, then the electronic version of the document will not be available in the eGovMobile mobile application.
Subsequently, after the approval of the relevant amendments to the regulatory legal acts of the Republic of Kazakhstan, the possibility of using digital documents will also appear when depositors (recipients) submit applications for the appointment of pension payments / on the transfer of pension savings to insurance organizations/ on the selection (change) of an investment portfolio manager.
The UAPF continues to work on improving the quality of services provided for the convenience of depositors/recipients and saving their time.