I can't log in to the mobile app, I wanted to make changes to my banking details, because I want to change my phone number?
When you log in to the ENPF mobile application and the "Personal Account" on the enpf website.kz in order to ensure the security of our depositors ' personal information, an SMS code is sent to the phone number that was registered in the Fund's database.
If you change the specified number, then you have the following ways to make changes and update your personal data:
1) on the enpf website.kz in the "Electronic services" section, select the subsection "Make changes and (or) additions to the details", log in to the page using an electronic digital signature (EDS);
2) through any branch of the UAPF;
3) take advantage of the joint project of JSC "UAPF" and JSC "Kazpost" to provide services in more than 300 service points of the national postal operator. Addresses of post offices where it is possible to get this service on the Fund's website https://www.enpf.kz/ru/services/kazpost/index.php
On the enpf website.kz You can not only make changes and additions to your banking details, but also get a certificate of the availability of an individual pension account, get an extract from the IPS, send an appeal with a question of interest, order the departure of a "Mobile office", a callback, calculate the projected amount of future pension using a "Pension calculator". You can also use it to track the account status, find out about all changes in the pension system, see the location of the nearest UAPF office and even call the contact center.
Also, each UAPF depositor can use the website and mobile application to find out whether he has enough funds in his individual pension account to exercise his right to use part of his pension savings for housing improvements or medical treatment, or to transfer them to companies that manage an investment portfolio.