Analytical report for the first quarter of 2021 based on the results of internal quality control of public services
According to the results of the first quarter of 2021, only 3,438 public services were provided in the Makhambet district. Of these, 689 are submitted through the state corporation of the government for citizens, 279-to state bodies, 2470-in electronic format.
According to the results of the first quarter of 2021, 35 public services were denied, all within the framework of the law.
For the purpose of propaganda, 4 events were held, 20100 residents of the district were involved in them. In order to increase the types of electronic services in the district volume, information and propaganda work was carried out. Along with this, 5 articles were published on the pages of the district newspaper, 3 articles and 6 videos were published on social networks, in total, 150 brochures and memos were sent to the residents of the district.
In order to improve the quality of electronic services in rural districts, one fair was held, 120 residents were provided with EDS through a self-service corner, and 1,100 electronic services were provided. The mobile group formed under the PSC will travel to rural districts twice a month according to the schedule, and if necessary outside the schedule.
In the future, information work will be carried out at the required level.