The standard of the state service "Issuance of repeated certificates or certificates of registration of acts  of civil status"

Appendix 35

to the Rules of the organization

of the stateregi stration of acts

of civil status, amendments,

restoration, cancell ation of records

of acts of civil status

The standard of the state service

"Issuance of repeated certificates or certificates of registration of acts  of civil status"

1

Name of the service provider

MIO of the cities of Nur-Sultan and Almaty, Shymkent, districts and cities of regional significance (here in after - the service provider)

2

Methodsofprovidingpublicservices (accesschannels)

1) throughtheserviceprovider;

2) MIO ofdistrictsinthecity, citiesofdistrictsignificance, akimsofsettlements, villages, ruraldistricts;

3) State Corporation;

4) throughtheportal.

3

The termofrenderingthestateservice

whenregisteringanactofcivilstatusontheterritoryofthe Republic of Kazakhstan, theissuanceofcertificatesinelectronicformatis 1 (one) workingday;

whenregisteringanactofcivilstatusontheterritoryofthe Republic of Kazakhstan, theissuanceofrepeatedcertificatesandcertificatesofstateregistrationofactsofcivilstatus – 3 (three) workingdays;

intheabsenceofanactrecordintheRegistry Office, thetermofrenderingtheserviceisextendedbynomorethan 15 (fifteen) calendardays, withnotificationoftheservicerecipientwithin 3 (three) calendardays (ifthetermofconsiderationoftheapplicationreceivedthroughthe State Corporation isextended, theresultoftheprovisionofthestateserviceissentbytheserviceprovidertothe State Corporation);

whensubmittingthroughtheportal, a notificationofconfirmationofacceptanceoftheapplicationissenttothepersonalaccountwithin 1 (one) businessday;

The maximumallowablewaitingtimeforthedeliveryof a packageofdocumentsis 20 (twenty) minutes.

Maximumallowedtime

4

Form ofpublicserviceprovision

Electronic/Paper

5

The resultoftheprovisionofpublicservices

1) repeatedcertificateorcertificateofstateregistrationofactsofcivilstatus;

2) a reasonedresponseabouttherefusaltoprovide a publicservice;

The formofprovidingtheresultoftheprovisionofpublicservices: paper, electronicwhen a certificateofstateregistrationof a civilstatusactissentor a reasonedrefusalwhensubmittinganapplicationthroughtheportal.

6

The amountofpaymentchargedtotheservicerecipientfortheprovisionofpublicservices, andthemethodsofitscollectionincasesprovidedforbythelegislationofthe Republic of Kazakhstan

1) repeatedcertificatesofcivilstatusregistration – 1 MCI;

2) certificatesofcivilstatusregistration – 0.3 MCI;

3) requestingcertificatesofcivilstatusregistrationfromthe CIS countries - 0.5 MCI;

4) requestingcertificatesofcivilstatusregistrationfromforeignstates, withtheexceptionof CIS countries - 1 MCI.

Theyareexemptfrompayingthestatefeefortheregistrationofactsofcivilstatusuponpresentationofsupportingdocuments:

1) participantsandinvalidsofthe Great Patriotic War andpersonsequatedtothembybenefitsandguarantees, personsawardedordersandmedalsoftheformer USSR forselflessworkandimpeccablemilitaryserviceintherearduringthe Great Patriotic War, personswhoworked (served) atleastsixmonthsfromJune 22 , 1941 toMay 9 , 1945 andnotawardedwithordersandmedalsoftheformer USSR forselflessworkandimpeccablemilitaryserviceintherearduringtheyears

7

Work schedule

1) serviceprovider - fromMondaytoFridayinclusivefrom 09.00 to 17.30 hours, breakfrom 13.00 to 14.30 hours, exceptweekendsandholidays.

The publicserviceisprovidedon a first-come, first-servedbasis, withoutpriorappointmentandacceleratedservice;

2) State Corporation - fromMondaytoSaturdayinclusive, inaccordancewiththeestablishedworkschedulefrom 9-00 to 20-00 hourswithoutlunchbreak, exceptSundaysandholidays, accordingtolaborlegislation.

Receptioniscarriedoutintheorderofan "electronic" queue, withoutacceleratedservice, itispossibletobookanelectronicqueuethroughtheportal;

3) theportalisopenaroundtheclock, exceptfortechnicalbreaksrelatedtorepairwork (whentheservicerecipientappliesaftertheendofworkinghours, onweekendsandholidays, theapplicationisacceptedandtheresultoftheprovisionofpublicservicesisissuedonthenextworkingday).

8

List ofdocumentsrequiredfortheprovisionofpublicservices

1) applicationforstateregistrationofdeathintheformaccordingtoAnnex 26 totheRules;

2) informationabout a documentoftheestablishedformofdeathissuedby a medicalorganization;

3) theidentitycardofthedeceased (ifavailable, intheabsenceofanidentitycardofthedeceased, specifythereasonsintheapplication);

4) a notarizedpowerofattorney, iftherepresentativeoftheservicerecipientapplies;

5) incaseofregistrationofdeathonthebasisof a courtdecision - informationabout a courtdecisionthathasenteredintolegalforcetoestablishthefactofdeathortodeclare a persondeceased;

6) military ID ofthedeceased (ifavailable);

7) ifnecessary (ifthelastnameand/orpatronymicoftheservicerecipientisnotrelated), a documentconfirmingthecloserelationship.

The listofnecessarydocumentsformakingchanges, additionsandcorrectionstothedeathcertificate:

1) applicationforamendments, additionsandcorrectionsintheformaccordingtoAnnex 24 totheRules;

2) identitydocument (foridentificationpurposes);

3) theoriginalofthecertificateofstateregistrationoftheactofcivilstatus, whichissubjecttoexchangeinconnectionwiththeintroductionofchanges, additionsandcorrectionstotherecordoftheactofcivilstatus, incaseoflossoftheoriginalcertificate, indicateitslossandinformationabouttheregistrationoftheactofcivilstatus;

4) a documentconfirmingtheexistenceofgroundsformakingchanges, additionsandcorrectionstotherecordoftheactofcivilstatus;

5) a notarizedpowerofattorney, iftherepresentativeoftheservicerecipientapplies.

Whenaccessingtheportal:

1) anelectronicapplicationcertifiedbytheservicerecipient's EDS orcertifiedby a one-timepassword, incaseofregistrationandconnectionoftheservicerecipient'ssubscribernumberprovidedbythemobileoperatortotheportalaccount;

2) informationaboutthedataoftheidentitydocumentandthemilitary ID ofthedeceased (ifavailable, theoriginalishandedovertotheregistrationauthority, intheabsenceofanidentitycardofthedeceased, thereasonsmustbeindicatedintheapplication);

3) ifnecessary, anelectroniccopyofthedocumentconfirmingthecloserelationship.

9

Groundsforrefusaltoprovidepublicservicesestablishedbythelegislationofthe Republic of Kazakhstan

1) establishingtheunreliabilityofthedocumentssubmittedbytheservicerecipientforreceivingthestateservice, and (or) thedata (information) containedtherein;

2) non-complianceoftheservicerecipientand (or) thesubmittedmaterials, dataandinformationnecessaryfortheprovisionofpublicserviceswiththerequirementsofthe Code ofthe Republic of Kazakhstan "On Marriage (Matrimony) andfamily", theLawsofthe Republic of Kazakhstan "ON identitydocuments" and "ON nationalregistersofidentificationnumbers".

The lawsofthe Republic of Kazakhstan mayestablishothergroundsforrefusaltoprovidepublicservices.

10

Otherrequirements, takingintoaccountthespecificsoftheprovisionofpublicservices, includingthoseprovidedinelectronicformandthrough a State Corporation

Customerswithinthemannerprescribedbylawfullorpartiallossoftheabilityorcapacitytoexerciseself, tomoveindependently, tofocus, documentsacceptanceforrenderingthestateserviceisperformedbyanemployeeofthe State Corporation withdepartureattheplaceofresidencebyapplyingthrough a Single contactcenter 1414, 8 800 080 777.

Service recipienthas a possibilityofreceiptofthestateserviceelectronicallythroughtheportal, subjecttotheavailabilityofthe EDS.

The servicerecipienthastheopportunitytoreceiveinformationabouttheprocedureandstatusoftheprovisionofpublicservicesinremoteaccessmodethroughtheportal's "personalaccount", theserviceprovider'shelpservices, aswellasthe Unified Contact Center "1414", 8-800-080-7777.