Organization of preliminary consideration of citizens ' appeals

Consideration and passing of official documents in state bodies

Official documents addressed to the state body or directly to the management of this body, after their receipt and registration by the office management service, are transferred to the management, which reviews them and prepares instructions (resolutions) for them.

When accepting a question for consideration, an official of a State body must make sure that the solution of the question raised is within the competence of this body or this official.

Documents on behalf of a state body are signed by its head, a person who replaces it (in accordance with the distribution of official duties established in this body), or another authorized official of this body.

When sending a document that requires return to a state body, a note is made on it about the need to return to this state body.

The term of consideration of documents in state bodies should not exceed one month, unless otherwise established by the legislation of the Republic of Kazakhstan.

Дата публикации
30 декабря 2020