By the Decree of the President of the Republic of Kazakhstan dated February 22, 2022 No. 814, the Ethical Code of Civil Servants of the Republic of Kazakhstan was adopted in a new edition.
Ethical Code
of Civil Servants of the Republic of Kazakhstan
Chapter 1. General provisions
The state service obliges to show devotion to the interests of society and contribute to strengthening the unity of the people of Kazakhstan and interethnic harmony in the country, respect the state and other languages, traditions and customs of the people of Kazakhstan.
Civil servants in their activities should be committed to public policy and consistently implement it, strive to preserve and strengthen public confidence in the public service, the state and its institutions.
The Company expects that civil servants perform their duties and functions competently and efficiently in accordance with the laws with all good faith.
Public service is an expression of special trust on the part of society and the state and places high demands on the ethics of public servants.
Chapter 2. Ethical principles of public service
1) conscientiousness – professional and responsible service to the state for the benefit of society;
2) honesty – sincere attitude to their duties;
3) fairness – making a legal decision regardless of the influence of individuals and legal entities, public groups and organizations and preventing discrimination of persons due to bias and subjectivity in any circumstances;
4) openness - showing willingness to work with the public and ensuring transparency of their actions;
5) politeness – correct and respectful attitude to citizens and colleagues;
6) customer orientation – taking measures to improve the quality of public services provided, fully focusing on the needs of the population as a consumer of public services, and to prevent manifestations of bureaucracy and red tape when considering appeals.
Chapter 3. Standards of service ethics of civil servants
1) to be modest, to observe generally accepted moral and ethical standards, not to disseminate information that does not correspond to reality;
2) to resist actions that harm the interests of the state and the rights of citizens;
3) comply with the restrictions established by law, avoid conflicts of interest;
4) to show correctness in the treatment of citizens, to prevent the facts of rudeness, humiliation of dignity, tactlessness and incorrect behavior, by their actions and behavior not to give cause for criticism on their part;
5) to observe business etiquette and rules of official behavior, to prevent the commission of actions that clearly undermine the dignity and authority of state bodies in the eyes of citizens, of which they are representatives;
6) not to make illegal promises and not to take illegal obligations of any nature related to the performance of official duties;
7) not to use official position to influence the activities of state bodies, organizations, civil servants and other persons in solving personal issues, as well as related opportunities in the interests of public and religious associations, other non-profit organizations, including to promote their attitude to them;
8) ensure the safety of state property, use state property only for its intended purpose, to perform official duties and permitted activities;
9) not to pursue illegal financial and property interests that hinder the conscientious performance of official duties.
1) to promote the establishment and strengthening of business and friendly relationships and constructive cooperation in the team;
2) to prevent or take other measures to prevent violations of the norms of official ethics by other civil servants;
3) refrain from discussing the personal and professional qualities of colleagues who discredit their honor and dignity in the team;
4) to serve as an example of impartiality, justice, selflessness, respect for the honor and dignity of the individual by their behavior;
5) take measures aimed at creating a favorable moral and psychological atmosphere, excluding any forms of discrimination and encroachments on the honor and dignity of employees;
6) not to force to commit acts incompatible with generally accepted moral and ethical norms;
7) not to allow unfounded accusations, facts of rudeness, humiliation of dignity, tactlessness and incorrect behavior towards colleagues;
8) not to impose their religious beliefs on colleagues, not to force subordinate employees to participate in the activities of public and religious associations, other non-profit organizations.
Public statements on the activities of a state body are carried out by its head or authorized officials of the state body.
Civil servants should conduct discussions in the correct form, without undermining the authority of the civil service.
Chapter 4. Coordination on prevention of violations of official ethics
Chapter 5. Responsibility for violation of official ethics
_________________________________
© 2012. RSE on PCV "Institute of Legislation and Legal Information of the Republic of Kazakhstan" of the Ministry of Justice of the Republic of Kazakhstan