Methods of providing public services:
E-government web portal www.egov .kz, www. elicense.kz
The term of rendering the state service:
Issuance of a certificate for a period of up to three months – within 6 (six) working days (from the date of registration of the application).
Renewal of the certificate - within 3 (three) working days.
Reissue of the certificate – within 3 (three) working days.
Issuance of a certificate in case of loss or damage of the certificate – within 5 (three) working days.
Form of public service provision:
Electronic
The result of the provision of public services:
A certificate of compliance with qualifications for self-employment, or a reasoned response on refusal to provide public services on the grounds provided for in paragraph 9 of this standard.
The amount of payment charged to the service recipient for the provision of public services, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan:
Is free
Work schedule:
The portal's work schedule is around the clock, with the exception of technical breaks due to repair work (when an employer applies after the end of working hours, on weekends and holidays, according to the Labor Code of the Republic of Kazakhstan (hereinafter referred to as the Code), applications are accepted and the result of the provision of public services is issued on the next working day).
List of documents
To issue a certificate:
-application for the issuance of a certificate in the approved form in the language of the application, with translation into Kazakh or Russian;
-a copy of the alien's identity document;
Russian Russian) notarized translations of educational documents that have passed the recognition or nostrification procedure in accordance with the procedure established by the legislation of the Republic of Kazakhstan on education, except in cases where otherwise is not provided for by international treaties ratified by the Republic of Kazakhstan, or notarized translations (in Kazakh or Russian) of certificates for teaching English language;
-a copy of the document confirming the work activity, notarized, as well as its translation in Kazakh or Russian.
To extend the reference period:
-application for extension of the certificate in any form in the language of the application, with translation into Kazakh or Russian, indicating information about the employer, including the name, business identification number or individual identification number of the employer;
certificate previously issued by the authorized body;
a copy of the employment contract.
To reissue a certificate in case of a change in the surname, first name, patronymic (if any), number and series of the identity document of a foreigner or stateless persons:
-application for renewal of the certificate;
-a copy of the document, with changes in the surname, first name, patronymic, number and series of the identity document.
In case of loss or damage of the certificate:
-application for the issuance of a duplicate certificate.
Grounds for refusal to provide public services established by the legislation of the Republic of Kazakhstan:
Non-compliance with the requirements for qualifications and level of education for professions in demand in priority sectors of the economy (types of economic activity) provided for by the list of priority sectors (types of economic activity) and professions in demand in them for self-employment of foreigners and stateless persons.
Failure to reach the threshold value of the evaluation result of a foreigner or a stateless person amounting to five points.
Establishing the unreliability of the documents submitted by the service recipient for receiving the state service, and (or) the data (information) contained therein.
Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form:
The service recipient has the opportunity to receive information about the procedure and status of the provision of public services through a Single contact center "1411".
To apply through the e-government web portal www.egov .kz, www. elicense.kz the service recipient needs to obtain an individual identification number (IIN) to obtain an electronic digital signature (EDS).
Appeal against decisions, actions (omissions) of the local executive body and (or) its officials on the provision of public services, the complaint is filed to the head of the local executive body.
The applicant's complaint received by the local executive body is subject to consideration within 5 (five) working days from the date of its registration.
In case of disagreement with the results of the rendered public service, the applicant submits a complaint to the authorized body for the assessment and control of the quality of public services. A complaint received by the authorized body for the assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
In cases of disagreement with the results of the rendered public service, the applicant applies to the court in accordance with the procedure established by the legislation of the Republic of Kazakhstan.