On approval of the Rules for rendering public services "issuance of permits for the installation of memorial plaques" Order of the Minister of culture and sports of the Republic of Kazakhstan dated may 26, 2020 No. 149

On approval of the Rules for rendering public services "issuance of permits for the installation of memorial plaques"

Order of the Minister of culture and sports of the Republic of Kazakhstan dated may 26, 2020 No. 149. Registered with the Ministry of justice of the Republic of Kazakhstan on may 27, 2020 No. 20738.

In accordance with subparagraph 1) of article 10 of the Law of the Republic of Kazakhstan dated April 15, 2013 "on public services", I ORDER:

to Approve the attached Rules for the provision of public services "issuance of a permit for the installation of memorial plaques".
The Department for culture and arts, Ministry of culture and sports of the Republic of Kazakhstan in accordance with legislation to ensure:

1) state registration of this order in the Ministry of justice of the Republic of Kazakhstan;

2) within two working days after the entry into force of this order, place it on the Internet resource of the Ministry of culture and sports of the Republic of Kazakhstan;

3) within two working days after the performance of the measures provided for in this paragraph, submission of information on the performance of the measures to the Department of legal service of the Ministry of culture and sports of the Republic of Kazakhstan.

Control over the implementation of this order is entrusted to the supervising Vice-Minister of culture and sports of the Republic of Kazakhstan.
This order shall enter into force upon the expiration of ten calendar days after the date of its first official publication.

Minister of culture and sports
Republic

Of Kazakhstan Raimkulova

"AGREED"
Ministry of digital development,
innovation and aerospace
industry of the Republic of Kazakhstan

Approved by order
Minister of culture and sports
Of the Republic of Kazakhstan
dated may 26, 2020
No. 149

Rules for rendering public services
"Issuance of a permit for the installation of memorial plaques"

Chapter 1. General provisions

These Rules of rendering of the state service "issue of permission for the establishment of memorial boards" (hereinafter – regulations) developed in accordance with subparagraph 1) of article 10 of the law of the Republic of Kazakhstan dated 15 April 2013 "On public services" (hereinafter – the Law) and determine the order of rendering the state service "issue of permission for the establishment of memorial boards" (hereinafter – the state service).
The state service is provided by local Executive bodies of the regions, cities of Nur-Sultan, Almaty and Shymkent (hereinafter-the service provider) to individuals and legal entities (hereinafter – the service recipient).

Chapter 2. Procedure for rendering public services

to receive a public service, the service recipient submits a request to the service provider's office or via the web portals of the "electronic government" www.egov.kz, www.elisence.kz (hereinafter – the portal) application in the form according to Appendix 1 to these Rules with Appendix of documents (hereinafter – the application) specified in paragraph 8 of the standard of the state service "issue of permission for the establishment of memorial boards" (hereinafter – standard) according to Appendix 2 to this Regulation.

The list of basic requirements for the provision of a public service, including the characteristics of the process, the form, content and result of providing a public service, as well as other information, taking into account the specifics of providing a public service, is given in the standard.

When submitting an application through the service provider's office, a copy of it is stamped by the service provider, containing the date, time of receipt and number of incoming documents, indicating the surname, first name, patronymic (if any) of the person who accepted the application.

When applying through the portal, the" personal account " of the service recipient is sent a status of acceptance of the request for public service provision, indicating the date and time of receipt of the application.

on the day of receipt of the application, the service provider's office accepts, registers and transfers it for execution to the responsible structural unit.

If the service recipient applies after the end of working hours, on weekends and holidays in accordance with the Labor code of the Republic of Kazakhstan dated November 23, 2015 and the Law of the Republic of Kazakhstan dated December 13, 2001 "on holidays in the Republic of Kazakhstan", the application is accepted and the state service is provided on the following working day.

The employee responsible structural subdivisions of the service provider (hereinafter – executor) within 2 (two) working days from the date of the registration statement verifies the completeness of submitted documents.

If the fact of incompleteness of the submitted documents and/or expired documents is established, the service provider shall issue a receipt to the service recipient within the specified period to refuse to consider the application in accordance with Annex 3 to these Rules.

In the case of the completeness of the documents provided for in paragraph 8 of the standard, the executor within 7 (seven) working days shall issue a statement to the Commission for the protection of monuments of history and culture (further – Commission) created by the service provider according to the subparagraph 8) of article 11 of the Law of the Republic of Kazakhstan from December 26, 2019 "On protection and use of objects of historical and cultural heritage".

The Commission consists of scientists and cultural figures, representatives of state bodies, creative and public organizations, historians, architects.

The Commission consists of an odd number of members from which a Chairman and Vice-Chairman are appointed.

The Chairman of the Commission directs its activities, conducts meetings of the Commission. During the absence of the Chairman, the Vice-Chairman shall perform the functions of the Chairman.

Coordination of work on ensuring the activities of the Commission, preparation of minutes of its meetings is carried out by the Secretary, who is not a member of the Commission.

Each application shall be put to a public vote and deemed accepted if a majority of votes of the total number of Commission members present are cast in favour of it.

In case of equality of votes, the Chairman's vote is decisive.

The Commission's decision is considered valid if at least two-thirds of the total number of members of the Commission are present at the meeting.

the Commission considers the application for compliance with the information and requirements specified in paragraphs 5, 6 and 7 of the Rules for establishing memorial plaques, approved by order of the Minister of culture and sports of the Republic of Kazakhstan dated April 2, 2020 No. 77 (registered in the Register of state registration of regulatory legal acts for No. 20310).
The Commission within 15 (fifteen) working days from the date of receipt of the application for consideration makes a decision on the consent to issue the service recipient a permit to install a memorial plaque or on a negative decision.

The Commission's decision is formalized by a Protocol, which is signed by all members of the Commission.

Responsible contractor on the basis of the decision of the Commission shall prepare a draft resolution on the establishment of a memorial Board (hereinafter – the resolution) in accordance with Annex 4 to these Rules or a reasoned refusal to issue permission to establish a memorial Board (hereinafter – motivated refusal) form according to Annex 5 to this Regulation within 5 (five) working from the date of signing of the Protocol of the Commission and makes the head of service provider.
The head of the service provider signs the permit or reasoned refusal within 2 (two) business days from the date of receipt of the application. The responsible executor sends the result of rendering the state service to the service recipient within 1 (one) business day.

The grounds for refusing to provide a public service are specified in paragraph 9 of the standard.

Upon receipt of a request from the service recipient on paper, the result of rendering the state service is sent through the service provider's office with the signature of the service provider's head.

Upon receipt of request from the applicant through the portal the result of rendering the state service shall be sent to the service recipient in "my account" in the form of electronic document signed by electronic digital signature of the service provider.

the service Provider shall ensure that data on the stage of rendering a public service is entered into the information system for monitoring the provision of public services in accordance with sub-paragraph 11) of paragraph 2 of article 5 of the Law.

Chapter 3. Procedure for appealing against decisions, actions (inaction) of the service provider and (or) its officials on the provision of public services

Appeal of a decision, actions (inaction) of the service provider on the provision of public services may be filed to the head of the service provider, the authorized body on protection and use of objects of historical and cultural heritage or to the competent authority for assessing and monitoring the quality of public services, in accordance with the legislation of the Republic of Kazakhstan.
The complaint of the service recipient received by the service provider to the authorized body for the protection and use of objects of historical and cultural heritage, in accordance with paragraph 2 of article 25 of the Law "on state services", is subject to consideration within 5 (five) working days from the date of its registration.
The complaint of the service recipient received by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
In disagreement cases with results of the rendered state service, service recipient may apply to the court in the order established by the legislation of the Republic of Kazakhstan.

	Appendix 1 to the Rules for rendering public services "issuance of a permit for the installation of memorial plaques" ____________________________
	(local Executive body of the region, Nur-Sultan, Almaty and Shymkent cities) Form

Statement

Please issue a permit for the installation of a memorial plaque ________________________________________________________________________________

________________________________________________________________________________
(name, description)

Goal setting: ________________________________________________________________________________
________________________________________________________________________________
Location (address): ________________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
Details of the applicant: ______________________________________________________________________________
(surname, name, patronymic (if available), date of birth, nationality, number of identity document) ________________________________________________________________________________
_______________________________________________________________________________

date of issue, place of residence, contact phone number or details of the legal entity) Appendix: on _ _ _ _ sheets.

      ________________________________________________________________________________
      (the application is accompanied by documents in accordance with paragraph 8 of the state service standard "issuance of a permit for the installation of memorial plaques")
       I agree to use information that constitutes a legally protected secret contained in information systems
       Signature of applicant ____________________________
Date __________________
      place for printing (for a legal entity) (if available)

			Appendix 2 to the Rules for rendering public services "issuance of a permit for the installation of memorial plaques"
Standard of public service "issuance of a permit for the installation of memorial plaques"
1.	NameService provider's name	Local Executive bodies of the region, Nur-Sultan, Almaty and Shymkent cities
2.	Methods of providing a public service	1) the service provider's office; 2) the "e-government" web portal www.egov.kz, www.elicense.kz
3.	Term of rendering of public service	30 (thirty) calendar days
4.	Form оказания of public service provision	Electronic (partial) /paper
version 5.	Result оказания of public service provision	Permission to install a plaque in accordancewith Annex 4to the Rules for rendering public services "issuance of permission to install plaques" (hereinafter referred to as the Rules) or a reasoned refusal in accordance with Annex 5 toRules
6.	The amount of payment collected from the service recipient when providing a public service, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan	Free
Of Charge 7.	Schedule work	in the office: 1) service provider - from Monday to Friday inclusive from 9.00 am to 18.30 PM, with a lunch break from 13.00 am to 14.30 PM, except weekends and holidays, according to the labor legislation of the Republic of Kazakhstan. Reception of documents and issuance of results of rendering of public services is carried out from 09.00 hours to 17.30 hours with a lunch break from 13.00 hours to 14.30 hours. Reception is carried out on a first-come, first-served basis, without prior appointment and accelerated service. 1) portal-around the clock, except for technical breaks in connection with repair work. If the service recipient applies after the end of working hours, on weekends and holidays, according to the labor legislation of the Republic of Kazakhstan, applications are accepted and the results of public service provision are issued on the following working day.
8.	List of documents required for rendering a public service	to the service provider's office: 1) copies of archival and other documents confirming the achievements of an outstanding personality and/or importance of significant events, as well as accommodation, work, finding an outstanding personality and occurred a momentous event in the building or structure where it is assumed the establishment of a memorial plaque; 2) a sketch of a memorial plaque, including the requirements and the information referred to in paragraphs 5, 6 and 7 of the Rules of establishing memorial plaques, approved by order of the Minister of culture and sports of the Republic of Kazakhstan dated April 2, 2020 n 77 (is registered in the Register of the state registration of regulatory legal acts for No. 20310) (hereinafter – the Rules of the establishment of memorial plaques); 3) the written consent of the owner(s) or other lawful owner of a building or structure, the facades of which it is assumed the establishment of a memorial Board; 4) approval of the authorized body on protection and use of objects of historical and cultural heritage (further – authorized body) in cases of establishing a memorial plaque on the facade of a building or structure is a monument of history and culture of Republican and international significance; to the portal: 1) digital copies of archival and other documents confirming the achievements of an outstanding personality and/or importance of significant events, as well as accommodation, work, finding an outstanding personality and occurred a momentous event in the building or structure where it is assumed the establishment of a memorial plaque; 2) electronic copies of the sketch of a memorial plaque, including the requirements and the information referred to in paragraphs 5, 6 and 7 of the Rules for fixing plaques; 3) electronic copy of the written consent of the owner(s) or other lawful owner of a building or structure, the facades of which it is assumed the establishment of a memorial plaque; 4) electronic copy of the document on the harmonization of the authorized body in the cases of the establishment of a memorial plaque on the facade of a building or structure, which is a monument of history and culture of national and international importance.


9.	Grounds for refusal to provide a public service, established by the legislation of the Republic of Kazakhstan	1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained in them; 2) a negative decision of the Commission.
10.	Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation	Applications are accepted and the results of public service provision are issued via the service provider's office or the e-government web portal www.egov.kz, www.elicense.kz Features of providing public services to service recipients with disabilities when contacting the service provider: the building is equipped with ramps designed for access by people with disabilities. The service recipient has the opportunity to receive information about the procedure and status of public service provision in remote access mode through a Single contact center: 1414, 8 800 080 7777. Contact numbers of information services on the provision of public services are available on the official Internet resource of the service provider.

			Appendix 3 to the Rules for rendering public services "issuance of a permit for the installation of memorial plaques" Form

Receipt of refusal to consider the application

________________________________________________________________________________
the name of the local Executive body of oblast, cities of Nur-Sultan, Almaty and Shymkent refuses to accept an application for the establishment of a memorial Board, namely: 1) (the missing document and/or documents that have expired);
2) (specify the appearance of the missing document and/or documents that have expired);
3) (the missing document and/or documents that have expired). This receipt is drawn up in 2 copies, one for each party.

Authorized official
of the local Executive body of the region,
the cities of Nur-Sultan, Almaty and Shymkent
_______________________________
(last name, first name and patronymic (if any)

Place for printing
__________________
(if available)

Date of filling in: "" __________ 20 __ years

Appendix 4
to the Rules for rendering
public
services "issuance of a permit for the
installation of memorial
plaques"
Form

Issuance of a permit for the installation of a memorial plaque

the city ______ № _____ "___" _______ 20___ year

Applicant ________________________________________________________________________

(last name, first name, patronymic (if any) or name of the legal entity)
Details of the applicant: ________________________________________________________________
(citizenship, passport number or identity card, ________________________________________________________________________________
the date of its issuance or details of the legal entity) ________________________________________________________________________________
The activity of the applicant ________________________________________________________
Based on the decision of the Commission ________________________________________________________________________________
(local Executive body of oblast, cities of Nur-Sultan, Almaty and Shymkent)
_________________________________ № ____ from "___" __________ 20____ year gives the present resolution on the establishment of ________________________________________________________________________________
(the name of a memorial plaque) ________________________________________________________________________________
at: _______________________________________________________________________
________________________________________________________________________________
(location address) Authorized officer of local Executive body of oblast, cities of Nur-Sultan, Almaty and Shymkent ________________________________________________________________________ (surname, name, patronymic (if available)
to print _________________ (subject to availability)
Date of filling in: "" __________ 20 __ years


	Appendix 5 to the Rules for rendering public services "issuance of a permit for the installation of memorial plaques" Form

Reasoned refusal to issue a permit for the installation of a memorial plaque

________________________________________________________________________________
the name of the local Executive body of oblast, cities of Nur-Sultan, Almaty and Shymkent refuse to permit the establishment of a memorial plaque___________________________________________________________________________
________________________________________________________________________________
________________________________________________________________________________
specify the ground for refusal provided for in paragraph 9 of the standard of the state service "issue of permission for the establishment of memorial plaques" this receipt is made in 2 copies, one for each side.

Authorized official
of the local Executive body of the region,
the cities of Nur-Sultan, Almaty and Shymkent
_______________________________
(last name, first name and patronymic (if any)

Place for printing
__________________
(if available)

Date of filling in: "" __________ 20 __ years

Дата публикации

30 августа 2020