On approval of standards of state services in the field of archival Affairs
Order of the Minister of culture and sports of the Republic of Kazakhstan dated April 17, 2015 No. 138. Registered with the Ministry of justice of the Republic of Kazakhstan on may 20, 2015 No. 11086.
Footnote. The text of the title of the order was changed in Kazakh, the text in Russian is not changed by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57 (it is put into effect after ten calendar days after the date of its first official publication).
In accordance with subparagraph 1) of article 10 of the Law of the Republic of Kazakhstan dated April 15, 2013 "on public services" ORDER:
1) standard of the state service "Issuance of archival certificates, copies of archival documents or archival extracts" in accordance with Annex 1 to this order;
2) standard of public service "issuance of a permit for temporary export outside the Republic of Kazakhstan of documents of the National archival Fund that are in state ownership" in accordance with Annex 2 to this order;
3) standard of the state service "Apostilling of archival certificates, copies of archival documents or archival extracts originating from the state archives of the Republic of Kazakhstan and sent abroad" in accordance with Annex 3 to this order.
Footnote. Item 1 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
1) state registration of this order in the Ministry of justice of the Republic of Kazakhstan;
2) after state registration with the Ministry of justice of the Republic of Kazakhstan, a referral for official publication of this order in periodicals and in the information and legal system "Adilet";
3) after the official publication of this order, placing it on the Internet resource of the Ministry of culture and sports of the Republic of Kazakhstan;
4) submission to the Department of legal service of the Ministry of culture and sports of the Republic of Kazakhstan of information on the implementation of the measures provided for in this paragraph, within ten working days from the date of the implementation of the measures.
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Minister |
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of culture and sports |
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Republic |
Of Kazakhstan Muhamediuly |
"AGREED"
Minister of investment and development
development of the Republic of Kazakhstan
_____________ _a. Issekeshev
"___" ___________ 2015 years
"AGREED"
Minister of national economy
economy of the Republic of Kazakhstan
______________ E. Dosayev
April 21, 2015
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Appendix 1 |
Standard of public service
"Issuance of archival certificates, copies of archival documents, or archival extracts
Footnote. The title of the Standard as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Standard as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 27.01.2016 No. 16 (entered into force from 01.03.2016).
Chapter 1. General provisions
Footnote. Title in the wording of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Item 1 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Item 2 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Acceptance of the application and issuance of the result of rendering the public service are carried out via:
1) non-profit joint stock company " state Corporation "Government for citizens" (hereinafter-the State Corporation);
2) web portal of "e-government" www.egov.kz(hereinafter referred to as the portal).
Footnote. Item 3 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 2. Procedure for rendering public services
Footnote. Title in the wording of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57 (entered into force on the expiration of ten calendar days after the date of its first official publication).
1) from the moment of receipt of documents to the service provider from the State Corporation, as well as when contacting the portal, the result of providing the public service is issued within 11 (eleven) working days.
In cases when the provision of public services it is necessary to study documents of two or more organizations and (or) period of more than five (5) years the service provider term of rendering the state service shall be extended for not more than 30 (thirty) calendar days after the expiration of the provision of public services with subsequent notification of the recipient through the State Corporation or portal extend for 2 (two) working days.
When applying to a State Corporation, the date of acceptance is not included in the term for rendering the public service. The service provider provides delivery of the result of the public service to the State Corporation no later than one day before the expiration of the term for rendering the public service;
2) the maximum allowed waiting time for the service recipient to submit documents to the State Corporation is 15 (fifteen) minutes;
3) the maximum allowable service time of the service recipient in a State Corporation is 20 (twenty) minutes.
Footnote. Item 4 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
The form of providing the result of rendering a public service is electronic or paper.
On the portal the result of rendering the state service goes to "private office" of the applicant in the form of electronic document signed by the electronic digital signature (hereinafter – EDS) of the authorized person provider.
In case of applying through the portal to receive the result of rendering a public service on paper, the service recipient is sent a notification to the" personal account " indicating the place and date of receipt of the result of the public service.
Footnote. Item 6 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
1) service provider - from Monday to Friday inclusive, from 9.00 to 18.00 hours, lunch break from 13.00 to 14.00 hours, except weekends and holidays;
2) State Corporation – from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without a break for lunch, except for Sundays and public holidays.
Documents are accepted in an electronic queue, at the choice of the service recipient, without accelerated service, it is possible to book an electronic queue through the portal;
3) portal – round-the-clock, except for technical breaks related to repair work (when the service recipient applies after the end of working hours, on weekends and holidays, applications are accepted and the results of public service provision are issued on the following working day).
Footnote. Item 8 as amended by order of the Minister of culture and sports of the Republic of Kazakhstan dated 11.01.2018 No. 14(effective after ten calendar days after the date of its first official publication); from 13.05.2019 No. 133(effective after ten calendar days after the date of its first official publication).
1) to a State Corporation:
an identity document (submitted for identification purposes) and a document confirming authority – for a legal entity, or a notarized power of attorney – for an individual (if an authorized representative applies);
application in the form specified in Annex 1 to the standard. If there are documents confirming the requested information, copies of them are attached to the application.
An employee of a State Corporation receives information about the service recipient's identity documents from the relevant state information systems through the e-government gateway.
An employee of a State Corporation receives the consent of the service recipient to use information constituting a legally protected secret contained in information systems in the provision of public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
An employee of a State Corporation shall issue a receipt to the service recipient for accepting the relevant documents specified in this subparagraph.
If the service recipient failed to appear to obtain the result of rendering the state service after the expiration of the period specified in the receipt, according to the Rules of activity of the State Corporation "Government for citizens", approved by order of the Minister of investments and development of Republic of Kazakhstan from January 22, 2016 № 52 "On approval of Rules of activities of the State Corporation "Government for citizens", registered in the state Register of regulatory legal acts under No. 13248, State Corporation provides storage for the result of rendering the state service within 1 (one) month.
When a service recipient applies for the result of rendering a public service to a State Corporation within 1 (one) month after the expiration of the term specified in the receipt, the State Corporation shall issue the result of rendering a public service to the service recipient on the same day.
If the service recipient has not applied to the State Corporation within 1 (one) month after the expiration of the term specified in the receipt, the unclaimed result of rendering the state service is transferred to the service provider.
The service provider shall ensure that the unclaimed result of rendering a public service is stored for 1 (one) year.
When the service recipient applies for the result of rendering a public service to the State Corporation during the storage period of the result of rendering a public service by the service provider, the State Corporation sends the service provider a request for the issuance of the result of rendering a public service. The service provider within 1 (one) business day from the date of receipt of the request from the State Corporation sends the result of rendering the state service to the State Corporation;
2) through the portal:
request in the form of an electronic document certified by the service recipient's EDS or by entering a one-time password. If there are documents confirming the requested information, their electronic copies are attached to the application.
In case of contacting the service recipient via the portal, the status of accepting the request for a public service is sent to the" personal account", as well as a notification indicating the date, time and place of receipt of the result of providing the public service.";
Footnote. Item 9 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
If the service recipient submits an incomplete set of documents provided for in paragraph 9 of this standard of public service, and / or expired documents, the service provider refuses to accept the application.
Footnote. Item 10, as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57(entered into force on the expiration of ten calendar days after the date of its first official publication).
10-1. The service provider refuses to provide a public service on the following grounds:
1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained therein;
2) non-compliance of the service recipient and (or) the submitted materials, objects, data and information required for the provision of public services with the requirements established by regulatory legal acts of the Republic of Kazakhstan.
If the service recipient eliminates the reason for refusal to provide the state service, the service recipient may apply again for the state service in accordance with the procedure established by the legislation of the Republic of Kazakhstan.
Footnote. The order supplemented paragraph 10-1 in accordance with the order of the Minister of culture and sports of Kazakhstan from 07.03.2017 No. 57 (shall be enforced upon expiry of ten calendar days after its first official publication); as amended by order of the Minister of culture and sports of Kazakhstan from 13.05.2019 No. 133 (shall be enforced upon expiry of ten calendar days after its first official publication).
Chapter 3. Procedure for appealing decisions, actions (inaction)
the service provider and (or) its officials, the State Corporation
and (or) their employees for the provision
of public services
Footnote. Title in the wording of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57 (entered into force on the expiration of ten calendar days after the date of its first official publication).
The complaint is submitted in writing by mail or in electronic form in cases provided for by current legislation, or on purpose through the service provider's office or in the form of a video message to the State Corporation.
Confirmation of acceptance of the complaint is registration (incoming number and date) in the office of the service provider. When visiting in person or using a video message, the service recipient is issued a ticket with the date and time of reception and the number of the incoming document, indicating the last name, first name, patronymic (if any), and the person who accepted the complaint.
In the complaint:
1) a natural person-specify his last name, first name, patronymic (if available), individual identification number (if available), postal address and signature;
2) a legal entity – its name, postal address, business identification number, outgoing number and date.
A complaint about the actions (omissions) of an employee of a State Corporation is sent to the head of the branch or Department of the State Corporation at the addresses and phone numbers indicated on the Internet resource of the State Corporation www.gov4с.kz.
Confirmation of the acceptance of a complaint by a State Corporation, whether received on purpose or by mail, is its registration (the incoming number and date of registration are put on the complaint or a cover letter to the complaint).
When applying through the portal, the service recipient receives information about the procedure for appealing by calling the unified contact center specified in paragraph 17 of this standard for public service provision.
When sending a complaint through the portal to the service recipient, information about the request is available from the "personal account", which is updated during the processing of the request by the service provider (marks on delivery, registration, execution, response on consideration or refusal to consider).
The complaint of the service recipient received by the service provider or the State Corporation is subject to consideration within 5 (five) business days from the date of its registration.
In case of disagreement with the results of the provision of public services, the service recipient submits a complaint to the authorized body for assessment and control of the quality of public services.
The complaint of the service recipient received by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
Footnote. Paragraph 11 as amended by order of the Minister of culture and sports of Kazakhstan from 07.03.2017 No. 57 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 11.01.2018 No. 14 (shall be enforced upon expiry of ten calendar days after its first official publication); dated 13.05.2019 No. 133 (shall be enforced upon expiry of ten calendar days after its first official publication).
Chapter 4. Other requirements, taking into account the specifics of the provision of
public services, including those provided in electronic form
and through a State Corporation
Footnote. Title in the wording of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Paragraph 13 has been amended in the Kazakh language text, the Russian language text is not changed in accordance with the order of the Minister of culture and sports of the Republic of Kazakhstan dated 11.01.2018 No. 14(entered into force after ten calendar days after the date of its first official publication).
1) the Ministry's Internet resource – www.mks.gov.kz;
2) Internet resource of the State Corporation – www.gov4с.kz;
3) the portal.
Footnote. Item 14, as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 11.01.2018 No. 14(entered into force on the expiration of ten calendar days after the date of its first official publication).
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Appendix 1 |
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Form |
Footnote. Appendix 1 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133 (entered into force on the expiration of ten calendar days after the date of its first official publication).
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_______________________________ |
Statement
Please issue an archived certificate or copies of archived documents or
archived extracts from archived documents confirming information of a
social and legal nature:
______________________________________________________________________
(depending on the needs of the applicant, shall specify the requested
______________________________________________________________________
information, the seniority, wage, age, family composition,
______________________________________________________________________
education, awarding, transfer of pension contributions and social
______________________________________________________________________
contributions to the award of degrees and titles, accidents,
______________________________________________________________________
finding on treatment, evacuation, use of repression, rehabilitation,
_____________________________________________________________________
service in military units and formations, in zones of ecological
______________________________________________________________________
disasters, stay in places of deprivation of liberty, acts of civil status) to:
___________________________________________________________________
(name (maiden name), first name, patronymic (if available, date
______________________________________________________________________
of birth of the person, who requested information)
______________________________________________________________________
the period for which information is requested)
______________________________________________________________________
(date, month, year (s)/ month year (s)/ year (s)
Appendix: copies of documents
confirming the requested information (if available):
1) ________________________________________;
2) ________________________________________;
3) ________________________________________.
I agree to the use of information constituting a legally protected
secret contained in information systems.
"___" ______________ 20___ year _________________
(signed)
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Appendix 2 |
Footnote. Upper right corner in the version of the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Form
Footnote. Annex 2 is amended in Kazakh, the text in Russian is not changed by order of the Minister of culture and sports of the Republic of Kazakhstan dated 07.03.2017 No. 57(it is put into effect after ten calendar days after the date of its first official publication).
________________________________________
________________________________________
(last name, first name, patronymic (if any)
the service recipient, or its name
organizations of the service recipient)
_______________________________________
_______________________________________
(address of the service recipient)
Receipt
of refusal to accept documents
Guided by paragraph 2 of article 20 of the Law of the Republic of Kazakhstan
dated April 15, 2013 "On public services", Department no. _____
branch of the non-Profit joint-stock company "state Corporation"
Corporation "Government for citizens" (specify address) refuses to
acceptance of documents for the provision of public services " issuance of archival documents
references" due To your submission of an incomplete set of documents
according to the list provided by the state service standard,
namely:
The name of the missing documents:
1) ________________________________________;
2) ________________________________________;
3) ________________________________________.
This receipt is drawn up in two copies, one for each of you
each side.
Last name, first name, patronymic (if any)
employee of a State Corporation (signature)
Date
Spanish surname, first name, patronymic (if any) _____________
Bodys.____________________
Received: last name, first name, patronymic (if any) / signature
of the applicant/
"___" _________ 20 __ years
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Appendix 2 |
Footnote. The order supplemented the Standard in accordance with the order of the Minister of culture and sports of Kazakhstan from 07.03.2017 No. 57 (shall be enforced upon expiry of ten calendar days after its first official publication); as amended by order of the Minister of culture and sports of Kazakhstan from 11.01.2018 No. 14 (shall be enforced upon expiry of ten calendar days after its first official publication).
Standard of public service "issuance of a permit for temporary export of documents of the National archival Fund that are in state ownership outside the Republic of Kazakhstan"
Chapter 1. General provisions
Acceptance of the application and issuance of the result of rendering the public service are carried out via:
1) non-profit joint stock company " state Corporation "Government for citizens" (hereinafter-the State Corporation);
2) e-government web portal www.egov.kz (hereinafter referred to as the portal).
Chapter 2. Procedure for rendering public services
1) from the moment of submission of the package of documents to the State Corporation, as well as when contacting the portal, the result of providing the public service is issued within 30 (thirty) calendar days.
When applying to a State Corporation, the date of receipt of documents is not included in the term for rendering the state service.
The service provider submits the result of rendering the state service to the State Corporation one day before the end of the term for rendering the state service;
2) the maximum allowed waiting time for the service recipient to submit a package of documents to the State Corporation is 15 (fifteen) minutes;
3) the maximum allowable service time of the service recipient in a State Corporation is 20 (twenty) minutes.
Form of providing the result of rendering a public service: electronic or paper.
1) State Corporation - from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without a break for lunch, except for Sundays and public holidays.
Documents are accepted in an electronic queue, at the choice of the service recipient, without accelerated service, it is possible to book an electronic queue through the portal;
2) portal – round-the-clock, except for technical breaks related to repair work (when the service recipient applies after the end of working hours, on weekends and holidays, applications are accepted and the results of public service provision are issued on the following working day).
1) to a State Corporation:
application form in accordance with Annex 2 to the standard;
identity document of the applicant – for an individual (for identification), a copy of the Foundation document – for a legal entity;
the list of documents of the National archival Fund of the Republic of Kazakhstan, state-owned, for the temporary export of which approval was being sought, in accordance with Annex 1 to the Rules of issue of permission for temporary export outside of the Republic of Kazakhstan of documents of the National archival Fund which is in state ownership, approved by the decree of the Government of the Republic of Kazakhstan of February 12, 2007 № 98 (hereinafter – Decree);
certificate of the state archive on the availability of insurance copies of the requested documents in accordance with Annex 50 to the Forms of documents issued (compiled) when completing, storing, recording and using documents of the National archival Fund and other archival documents by state and special state archives, approved by order of the Minister of culture and sports of the Republic of Kazakhstan dated March 12, 2019 No. 62, registered in the Register of state registration of regulatory legal acts under No. 18392, (hereinafter – Forms).
Information about the service recipient's identity documents, about the state registration (re-registration) of legal entities, and about the registration (re-registration) of branches and representative offices contained in state information systems is obtained by the employee of the State Corporation from the corresponding state information systems through the "electronic government"gateway.
An employee of a State Corporation receives the consent of the service recipient to use information constituting a legally protected secret contained in information systems in the provision of public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
An employee of a State Corporation shall issue a receipt to the service recipient for accepting the relevant documents specified in this subparagraph.
If the service recipient failed to appear to obtain the result of rendering the state service after the expiration of the period specified in the receipt, according to the Rules of activity of the State Corporation "Government for citizens", approved by order of the Minister of investments and development of Republic of Kazakhstan from January 22, 2016 № 52 "On approval of Rules of activities of the State Corporation "Government for citizens", registered in the state Register of regulatory legal acts under No. 13248, State Corporation provides storage for the result of rendering the state service within 1 (one) month.
When a service recipient applies for the result of rendering a public service to a State Corporation within 1 (one) month after the expiration of the term specified in the receipt, the State Corporation shall issue the result of rendering a public service to the service recipient on the same day.
If the service recipient has not applied to the State Corporation within 1 (one) month after the expiration of the term specified in the receipt, the unclaimed result of rendering the state service is transferred to the service provider.
The service provider shall ensure that the unclaimed result of rendering a public service is stored for 1 (one) year.
When the service recipient applies for the result of rendering a public service to the State Corporation during the storage period of the result of rendering a public service by the service provider, the State Corporation sends the service provider a request for the issuance of the result of rendering a public service. The service provider within 1 (one) business day from the date of receipt of the request from the State Corporation sends the result of rendering the state service to the State Corporation;
2) through the portal:
request in the form of an electronic document certified by an electronic digital signature (hereinafter referred to as the service recipient's EDS), or by entering a one-time password;
list of documents of the National archival Fund of the Republic of Kazakhstan, which are in state ownership, for the temporary export of which permission is requested, in the form of an electronic copy of the document in accordance with Annex 1 to the Resolution;
electronic archival certificate or an electronic copy of the state archive's archival certificate on the availability of insurance copies of the requested documents in accordance with Annex 50 to the Forms.
On the portal, an electronic request is accepted in the" personal account " of the service recipient.
In the case of a request through the portal in the "personal account", the service recipient's request history shows the status of accepting the request for providing a public service, as well as a notification indicating the date of receipt of the result of the public service.
Footnote. Item 9 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained therein;
2) non-compliance of the submitted data and information required for the provision of public services with the requirements established by the Law of the Republic of Kazakhstan dated March 15, 1999 "on state secrets", and paragraph 186 of the Rules.
If the service recipient provides an incomplete set of documents in accordance with the list provided for in paragraph 9 of the standard, the employee of the State Corporation refuses to accept the application and issues a receipt in accordance with Annex 3 to the standard.
If the service recipient eliminates the reasons for refusal to provide the state service, the service recipient may apply again for the state service in accordance with the procedure established by the standard.
Chapter 3. Procedure for appealing against decisions, actions (inaction) of a service provider, a State Corporation and (or) their employees on the provision of public services
The complaint is submitted in writing by mail or in electronic form in cases provided for by current legislation, or on purpose through the service provider's office or in the form of a video message to the State Corporation.
Confirmation of acceptance of the complaint is registration (incoming number and date) in the office of the service provider. When visiting in person or using a video message, the service recipient is issued a ticket with the date and time of reception and the number of the incoming document, indicating the last name, first name, patronymic (if any), and the person who accepted the complaint.
In the complaint:
1) a natural person-specify his last name, first name, patronymic (if available), individual identification number (if available), postal address and signature;
2) a legal entity – its name, postal address, business identification number, outgoing number and date.
A complaint about the actions (omissions) of an employee of a State Corporation is sent to the management of the branch or Department of the State Corporation at the addresses and phone numbers indicated on the Internet resource of the State Corporation www.gov4с.kz.
When applying through the portal, the service recipient receives information about the procedure for appealing by calling the unified contact center specified in paragraph 17 of the standard.
When sending a complaint through the portal to the service recipient, information about the request is available from the "personal account", which is updated during the processing of the request by the service provider (marks on delivery, registration, execution, response on consideration or refusal to consider).
The complaint of the service recipient received by the service provider or the State Corporation is subject to consideration within 5 (five) business days from the date of its registration.
A reasoned response on the results of consideration of the complaint is sent to the service recipient by mail, or issued on purpose in the office of the service provider or in the State Corporation.
In case of disagreement with the results of the rendered public service, the service recipient submits a complaint to the authorized body for assessment and control of the quality of public services.
The complaint of the service recipient received by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
Footnote. Item 11, as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 4. Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation
1) the Ministry's Internet resource – www.mks.gov.kz;
2) Internet resource of the State Corporation – www.gov4с.kz;
3) the portal.
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Appendix 1 |
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Form |
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Name of the authorized body (in the state language) |
State Emblem Of The Republic Of Kazakhstan |
Name of the authorized body (in Russian) |
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Permit no. _ _ _
for the right of temporary export of documents outside the Republic of Kazakhstan
The national archival Fund
Issued ___________________________________________________________________
(name of the legal entity, surname, name, patronymic officials)
________________________________________________________________________________
on the right of temporary export documents of the National archival Fund of the Republic of
Kazakhstan according to the attached list on the ___ leaves.
Documents are temporarily exported to ______________________ (country).
The purpose of the temporary export of the exhibition, restoration work
(underline), and other cases (specify)
__________________________________________________________
________________________________________________________________________________
The term in the period _______________ to _______________.
Temporary export is authorized under _____________________________________
________________________________________________________________________________
Head of the state Agency ______________ ___________________
(name of the position (signature) (Full Name)
indicating the organization)
M. P.
"___" __________ 200___g. ______________
(pick-up point)
Customs and border guard service marks
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Appendix 2 |
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Form |
______________________________________
(service provider's name)
from ___________________________________
(last name, first name, patronymic (if any)
of the applicant)
place of residence (for an
individual/legal address (for
a legal entity):
_____________________________________
contact phone: __________________
personal identification
number/business identification
number:___________________________
Application form
Please issue a permit for temporary export from the Republic of Kazakhstan
of the following document (s) of the National archival Fund, which
are in state ownership:
______________________________________________________________________________
______________________________________________________________________________
(name)
The purpose of the export: ______________________________________________________________
________________________________________________________________________________
The name of the country where the document (s): ___________________________
________________________________________________________________________________
Pickup date: ______________________________________________________________.
The data of the applicant: __________________________________________________,
(for natural persons – residential address, postal
________________________________________________________________________________
index, e-mail, phone, Fax, personal identification number;
________________________________________________________________________________
for legal persons - legal address, postcode, email,
phone, Fax,
_______________________________________________________________________________
business identification number)
I agree to the use of information constituting a legally protected secret
contained in information systems.
Last name, first name,
patronymic (if any)
of the applicant ___________________
(signed)
"__" ______________ 20___year
Place for printing
(for a legal entity)
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Appendix 3 |
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Form |
_____________________________________
(last name, first name, patronymic (if any)
the service recipient, or the name
of the service recipient's organization)
_____________________________________
(address of the service recipient)
Receipt of refusal to accept documents
In accordance with paragraph 2 of article 20 of the Law of the Republic of Kazakhstan dated April 15, 2013
"on public services", Department no. _ _ _ of the branch of the non-Profit joint stock company "State
Corporation" Government for citizens " (specify the address)
refuses to accept the documents for rendering of the state service "issue of permission
on temporary export of cultural goods outside the Republic of Kazakhstan of documents of the National
archival Fund of state-owned" in view of the submission
You will receive an incomplete set of documents according
to the list provided by the standard of public service, namely:
the name of the missing documents:
1)________________________________________;
2)________________________________________;
3)________________________________________.
This receipt is made in two copies, one for each party.
Last name, first name, patronymic (if any)
employee of a State Corporation (signature)
Date
Performer: last name, first name, patronymic (if any)
Phone number____________________
Received: last name, first name, patronymic (if any)/signature of the service recipient/
"___" _________ 20 __ years
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Appendix 3 |
Standard of public service " Apostilling of archival certificates, copies of archival documents or archival extracts originating from the state archives of the Republic of Kazakhstan and sent abroad"
Footnote. The title of the Standard as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Standard as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 11.01.2018 No. 14 (entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 1. General provisions
Footnote. Item 1 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Footnote. Item 2 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Acceptance of documents and issuance of the result of rendering public services are carried out via:
1) non-profit joint stock company " state Corporation "Government for citizens" (hereinafter-the State Corporation);
2) e-government web portal www.egov.kz (hereinafter referred to as the portal).
Chapter 2. Procedure for rendering public services
1) for divisions Of the state Corporation of Nur-Sultan – 3 (three) working days;
2) for divisions of the State Corporation of other regions-10 (ten) working days, including postal items (the day of receipt of documents is not included in the term of rendering the state service);
When applying to a State Corporation, the date of receipt of documents is not included in the term for rendering the state service. The service provider provides delivery of the result of the public service to the State Corporation no later than one day before the expiration of the term for rendering the public service;
3) on the portal – 3 (three) working days.
4) the maximum allowed waiting time for the service recipient to submit documents to the State Corporation is 15 (fifteen) minutes;
5) the maximum allowable service time of the service recipient in a State Corporation is 20 (twenty) minutes.
Footnote. Item 4 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
The form of providing the result of rendering a public service is paper.
The portal issues a notification indicating the place and date of receipt of the result of rendering the public service, or a reasoned response on refusal to provide the public service.
Footnote. Item 6, as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
For the provision of public services, a state fee is charged in accordance with subparagraph 15) of paragraph 1 of article 609 and subparagraph 7) of article 615 of the Code of the Republic of Kazakhstan "on taxes and other mandatory payments to the budget (Tax code)" of December 25, 2017, which is 50 (fifty) percent of the monthly calculation index established on the day of payment of the state fee for each document.
The state fee for the provision of a public service is paid through banks or organizations engaged in certain types of banking operations, which issue a document (receipt or payment order confirming the amount and date of payment) on payment to the budget of the state fee.
If you submit an electronic request for a public service through the portal, payment is made through the payment gateway of the "electronic government" (hereinafter-PSHEP) or through the second-level banks.
Payment details for apostilling documents: Tax administration for the Esil district of the tax Department for the city of Nur-Sultan of the Tax Committee of the Ministry of Finance of the Republic of Kazakhstan, BIN 081240013779, GU Treasury Committee of the Ministry of Finance of the Republic of Kazakhstan, BIC kkmfkz2a, IIC kz24070105 ksn0000000, KNP 979, CBC 108125.
Footnote. Item 7 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
1) State Corporation - from Monday to Saturday inclusive, in accordance with the established work schedule from 9-00 to 20-00 hours without a break for lunch, except for Sundays and public holidays.
Documents are accepted in an electronic queue, at the choice of the service recipient, without accelerated service, it is possible to book an electronic queue through the portal;
2) portal – round-the-clock, except for technical breaks related to repair work (when the service recipient applies after the end of working hours, on weekends and holidays, applications are accepted and the results of public service provision are issued on the following working day).
1) to a State Corporation:
identity document of the applicant – for an individual (for identification), a copy of the Foundation document – for a legal entity;
completed application form in accordance with Annex 1 to the standard;
issued by the state archive of the archival certificate on the form in Annex 50 to the Forms of documents to be drawn up (draw up) the acquisition, storage, accounting and use of documents of National archival Fund and other archival documents of the state and special state archives, approved by order of the Minister of culture and sports of the Republic of Kazakhstan from March 12, 2019 No. 62, registered in the state Register of regulatory legal acts under No. 18392, (hereinafter – Form) or a copy of the archival document archival statement form in accordance with Annex 51 to the Forms that need to affix apostille stamp;
document confirming payment of the state fee to the budget.
An employee of a State Corporation receives information about the service recipient's identity documents from the relevant state information systems through the e-government gateway.
An employee of a State Corporation receives the consent of the service recipient to use information constituting a legally protected secret contained in information systems in the provision of public services, unless otherwise provided by the laws of the Republic of Kazakhstan.
An employee of a State Corporation shall issue a receipt to the service recipient for accepting the relevant documents specified in this subparagraph.
If the service recipient failed to appear to obtain the result of rendering the state service after the expiration of the period specified in the receipt, according to the Rules of activity of the State Corporation "Government for citizens", approved by order of the Minister of investments and development of Republic of Kazakhstan from January 22, 2016 № 52 "On approval of Rules of activities of the State Corporation "Government for citizens", registered in the state Register of regulatory legal acts under No. 13248, State Corporation provides storage for the result of rendering the state service within 1 (one) month.
When a service recipient applies for the result of rendering a public service to a State Corporation within 1 (one) month after the expiration of the term specified in the receipt, the State Corporation shall issue the result of rendering a public service to the service recipient on the same day.
If the service recipient has not applied to the State Corporation within 1 (one) month after the expiration of the term specified in the receipt, the unclaimed result of rendering the state service is transferred to the service provider.
The service provider shall ensure that the unclaimed result of rendering a public service is stored for 1 (one) year.
When the service recipient applies for the result of rendering a public service to the State Corporation during the storage period of the result of rendering a public service by the service provider, the State Corporation sends the service provider a request for the issuance of the result of rendering a public service. The service provider within 1 (one) business day from the date of receipt of the request from the State Corporation sends the result of rendering the state service to the State Corporation;
2) through the portal:
request in the form of an electronic document certified by an electronic digital signature (hereinafter referred to as the service recipient's EDS) or by entering a one-time password;
issued by the state archive of electronic archival, electronic copy of the archival information in accordance with Annex 50 to the Forms, an electronic copy of the archival document archival or electronic statement or electronic copy of the archive statement in accordance with Annex 51 to the Forms;
an electronic copy of the document confirming payment in the budget of the state fee (except for payment cases through a payment gateway).
In case of contacting the service recipient via the portal, the status of accepting the request for a public service is sent to the" personal account", as well as a notification indicating the date, time and place of receipt of the result of providing the public service.
Footnote. Item 9 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
1) establishing the unreliability of documents submitted by the service recipient for receiving a public service, and (or) data (information) contained therein;
2) non-compliance of the submitted data and information required for the provision of a public service with the requirements established by the Rules.
If the service recipient provides an incomplete set of documents stipulated in paragraph 9 of the standard, the employee of the State Corporation refuses to accept the application and issues a receipt in the form specified in Annex 2 to the standard.
If the service recipient eliminates the reasons for refusal to provide the state service, the service recipient may apply again for the state service in accordance with the procedure established by the standard.
Chapter 3. Procedure for appealing against decisions, actions (inaction) of the service provider and (or) its officials, the State Corporation and (or) their employees on the provision of public services
The complaint is submitted in writing by mail or in electronic form in cases provided for by current legislation, or on purpose through the service provider's office or in the form of a video message to the State Corporation.
Confirmation of acceptance of the complaint is registration (incoming number and date) in the office of the service provider. When visiting in person or using a video message, the service recipient is issued a ticket with the date and time of reception and the number of the incoming document, indicating the last name, first name, patronymic (if any), and the person who accepted the complaint.
In the complaint:
1) a natural person-specify his last name, first name, patronymic (if available), individual identification number (if available), postal address and signature;
2) a legal entity – its name, postal address, business identification number, outgoing number and date.
A complaint about the actions (omissions) of an employee of a State Corporation is sent to the head of the branch or Department of the State Corporation at the addresses and phone numbers indicated on the Internet resource of the State Corporation www.gov4с.kz.
When applying through the portal, the service recipient receives information about the procedure for appealing by calling the unified contact center specified in paragraph 17 of the standard.
When sending a complaint through the portal to the service recipient, information about the request is available from the "personal account", which is updated during the processing of the request by the service provider (marks on delivery, registration, execution, response on consideration or refusal to consider).
The complaint of the service recipient received to the address of the service provider or State Corporation is subject to consideration within 5 (five) working days from the date of its registration.
A reasoned response on the results of consideration of the complaint is sent to the service recipient by mail, or issued on purpose in the office of the service provider or in the State Corporation.
In case of disagreement with the results of the provision of public services, the service recipient submits a complaint to the authorized body for assessment and control of the quality of public services.
The complaint of the service recipient received by the authorized body for assessment and control of the quality of public services is subject to consideration within 15 (fifteen) working days from the date of its registration.
Footnote. Item 11, as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133(entered into force on the expiration of ten calendar days after the date of its first official publication).
Chapter 4. Other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation
1) the Ministry's Internet resource – www.mks.gov.kz;
2) Internet resource of the State Corporation – www.gov4с.kz;
3) the portal.
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Appendix 1 |
Footnote. Upper right corner of Appendix 1 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133 (entered into force on the expiration of ten calendar days after the date of its first official publication).
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Form |
______________________________________
(service provider's name)
from ___________________________________
(last name, first name, patronymic (if any)
of the applicant)
place of residence (for an
individual/legal address (for a legal
entity):
______________________________________
contact phone: ___________________
personal identification
number/business identification
number:___________________________
Application form
Please affix the stamp of apostille on ________________________________________
(archive the certificate (certified copies or
_________________________________________, issued by the state archive.
archived extracts from archived documents)
I agree to the use of information constituting a legally protected secret
contained in information systems.
"__" ______________ 20___year _ _ _ _ _ _ (signed by the service recipient).
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Appendix 2 |
Footnote. Upper right corner of Appendix 2 as amended by the order of the Minister of culture and sports of the Republic of Kazakhstan dated 13.05.2019 No. 133 (entered into force upon the expiration of ten calendar days after the date of its first official publication).
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Form |
_____________________________________
(last name, first name, patronymic (if any)
of the applicant, or the name
of the applicant organization)
____________________________________
____________________________________
(address of applicant)
Receipt of refusal to accept documents
In accordance with paragraph 2 of article 20 of the Law of the Republic of Kazakhstan dated April 15, 2013
"on public services", Department no. _ _ _ of the branch of the non-Profit joint stock company "State
Corporation" Government for citizens " (specify the address)
refuses to accept documents for the provision of public services " Apostilling
of archival certificates and copies of archival documents originating from the state archives
Of the Republic of Kazakhstan and sent abroad " due To
your submission of an incomplete set of documents in accordance
with the list provided for by the standard of public service, namely:
The name of the missing documents:
1)________________________________________;
2)________________________________________;
3)________________________________________.
This receipt is made in two copies, one for each party.
Last name, first name, patronymic (if any)
employee of a State Corporation (signature)
Date
Performer: last name, first name, patronymic (if any)
Telephone:____________________
Received: last name, first name, patronymic (if any)/signature of the service recipient/
"___" _________ 20 __ years
© 2012. RSE na PHV Republican center for legal information of the Ministry of justice of the Republic of Kazakhstan