Report on the activities in the field of public services of the State Institution "Office of the akim of Voznesensky rural district of Bulandinsky district" for 2024.
Improving the quality of public services to the population is an important aspect of combating corruption and increasing citizens' confidence in the activities of government agencies.
Public services are provided on the basis of the following basic principles:
- equal access to service recipients without any discrimination based on origin, social, official and property status, gender, race, nationality, language, attitude to religion, beliefs, place of residence or any other circumstances;
- inadmissibility of manifestations of bureaucracy and red tape in the provision of public services;
- accountability and transparency in the provision of public services;
the quality and accessibility of public services;
- continuous improvement of the process of providing public services;
- cost-effectiveness and efficiency in the provision of public services.
The State Institution "Office of the Akim of Voznesensky rural district of Bulandinsky district" is a state body providing public services in accordance with the legislation of the Republic of Kazakhstan dated 04/15/2013 "On public services".
A government agency provides seven public services:
Public service is provided on a paid basis
The form of provision of public services is electronic (partially automated) and (or) paper.
In 2024, 15 services were provided.
Public service is provided free of charge
The form of rendering public services is electronic (partially automated) and (or) paper.
There were no applications in 2024.
The state service is provided free of charge
The form of rendering public services is electronic (partially automated) and (or) paper.
In 2024, 13 services were provided.
The public service is provided free of charge
The form of rendering public services is electronic (partially automated) and (or) paper.
There were no applications in 2024.
The public service is provided free of charge
The form of provision of public services is electronic (partially automated).
There were no applications in 2024.
The public service is provided free of charge
The form of rendering public services is electronic (partially automated) and (or) paper.
There were no applications in 2024.
The public service is provided free of charge
The form of provision of public services is electronic (partially automated).
There were no applications in 2024.
89 services were provided through the E-gov access corner.
Information on the procedure for the provision of public services is posted in the office of the akim of Voznesensky rural District in publicly accessible places on an information stand, and is also published in the district newspaper Bulandy Akparat, 26 publications on public services are posted on the official pages of the office of the akim of Voznesensky rural District on Facebook and Instagram social networks for 2024.
In 2024, there were no complaints from service recipients against the state institution "Office of the Akim of Voznesensky rural district of Bulandinsky district".
Contact information:
Voznesenka village, Mira str., No. 15, State Institution "Office of the Akim of Voznesensky rural district of Bulandinsky district", phone number: 8 (71646) 36-1-11. The reception is held on working days, except weekends and holidays, from 9.00 to 18.30 hours, lunch break from 13.00 to 14.30 hours.