
DEAR TOURIST!
For Your protection, in order to return home in a timely manner, the state System of guaranteeing the rights of citizens of the Republic of Kazakhstan in the field of outbound tourism has been created. Kindly request to be protected by the guarantee SYSTEM:
1. before you start making a trip, refer to the list of travel agencies posted on the website www.fondkamkor.kz "TRAVEL agents". This list is made up of travel agencies that faithfully comply with the legislation of the Republic of Kazakhstan in the field of outbound tourism. This means that you will be provided with a timely return to the country in case of problems with tour operators.
2. when purchasing a Tour, be sure to request a TOUR code from a travel Agency.
The TOUR code is the basis for you to seek help from the System administrator in case of situations of non-fulfillment of obligations by the tour operator on your return to the country.
3. pay attention to the service agreement, which must specify the mandatory issue of the CODE.
4. CHECK THE CODE!
For this: 1) Go to the site of the administrator of the system "Turistik Kamkor" www.fondkamkor.kz 2) Click on the "Check Code" window on the main page. 3) enter your CODE. Entering your TOUR code in the register will mean that you are guaranteed a return to Kazakhstan if the tour operator fails to fulfill or fails to fulfill its obligations.
5. In the absence of your TOURCODE in the registry or the rejection You TOURCODE travel agent, please place the corresponding address on the website to the administrator of the System, in the section "CHECK TURCAUD" "I HAVE NETWORKED".
We will help you resolve this situation.