
More than 100 thousand Kazakhstanis received public services through a preferential PSC window
Through a preferential window, 101.8 thousand Kazakhstanis were provided services to PSC that resumed work under quarantine restrictions.
Last Friday, the mayor of the city Aibek KARIMOV held in the village of Mukur field meeting, which was attended by Secretary of maslikhat jaguarpc elyubayev, the Vice-mayor of the city Dimitri Garik and Zauresh Isabaeva, heads of departments of akimat of Semey, law enforcement officials and the villagers. Now the PSC provides only "paper" services that are not available online. However, three categories of citizens, namely pensioners, large families and the disabled, can still receive electronic services in the PSC. In each front office, passenger Windows are organized for them. They can receive both "paper" services, as well as various certificates and government services. In the discount window, you must pre-book the queue time online.
Most of the services through preferential Windows were provided in the PSC of megacities, namely in the cities of Nur-Sultan (9941), Almaty (9719) and Shymkent (7753). At the end of the list is the Mangystau region, where 1862 citizens applied to the service of the preferential window.
According to Asemgul Baltasheva, Chairman of the government Board for citizens, preferential Windows will help citizens of these categories quickly and efficiently receive services. "We understand that it is not easy for Kazakhstanis who are included in these three categories to receive electronic services on their own, so they are also allowed to receive electronic services in PSC," he said.
It should be noted that since the end of the state of emergency and the start of the public service Centers in the new format, more than 2 million public services have been provided to Kazakhstanis.
Egov citizens.kz on the e-government portal <url>, in telegram egovkzbot2. 0 or 1414. Today, the services of the booking service have been improved, now citizens will be able to see their free time when booking and re-register the time.
To date, egov.kz more than 80% of all public services are available on the portal. Citizens who do not have a computer can use the services of egov corners organized in akimats, employment centers, educational organizations, medical organizations, etc.