"In order to increase the digital literacy of the population" in the village of Zarechny under the guidance of an instructor on youth affairs of the akim's apparatus of the Zarechny rural district and with the help of the volunteer movement "VESTNIK EGOV", explanatory work was carried out. using the egov.kz partall. And also by downloading the Telegram-bot mobile application, the volunteers showed the receipt of types of services through EgovKzBot and, in the electronic service corner, introduced them to simple ways to submit an application, obtain the necessary certificates. In total, during the explanatory work, 1000 brochures were distributed to the villagers.