Over a million Kazakhstanis use PSCs in their pocket

Kazakhstanis are massively switching to self-government services. Earlier, most of the citizens received services through the electronic government portalegov.kz, but now the number of service recipients is increasing through the telegram bot EgovKzBot2.0, social networksVkontakte, Facebook and the updated mobile application Egovmobile.As the Chairman of the Board of the Government for Citizens state corporation AsemgulBaltashevana stated, today more than 7.6 million people are registered in the base of mobile citizens. “Participation in the base of mobile citizens gives Kazakhstanis the opportunity to use all the amenities and functions that the Mobile Government provides. In particular, the use of the Egovmobile mobile application allows you to get 28 types of public services and services, such as certificates from psycho-, drug-, anti-TB dispensaries, certificates about the presence or absence of real estate, etc.You no longer need to go to PSCs to get them, you just need to register once in the mobile citizens database and download the application, ”Baltasheva said at today's Government meeting. She also noted that more than 205 thousand Kazakhstanis downloaded the updated Egovmobile mobile application in just a month. The state-owned corporations also made the TOP-5 of the most popular services through the so-called “PSC in your pocket - smartphone”. Traditionally, they became such automated certificates as the presence / absence of a criminal record, real estate, tax debt, as well as services for checking administrative fines and providing information about pension contributions. Services such as booking a queue to the public service center, the closest one, are less popular, but no less popular. PSC, viewing the validity period of inspection, etc.Recall that in order to increase the digital literacy of the population in PSCs, the transformation was carried out according to the “60/40” principle, where 60% are the self-service sector, and 40% are operator’s jobs, and mobile registration sectors have been established where Kazakhstanis can be registered in the base of mobile citizens and teach you how to use the Egovmobile mobile application and the telegram bot EgovKzBot2.0.By the way, since the beginning of the year, over 13 million consultations on the skills of using digital innovations and the egov.kz portal have been provided in the Connection point sectors.