"Issuing a decision to change the purpose of a land plot" of the state service

Procedure for rendering public services

1) from the date of delivery of the package of documents to the service provider, to the PSC or to the portal-up to 30 (thirty) calendar days;

the service provider checks the completeness of the submitted documents within two working days from the date of receipt of the service recipient's documents.

If the fact of incompleteness of the submitted documents is established, the service provider within the specified time limits gives a written reasoned refusal to further consider the application.

When applying to the PSC, the day of receipt of documents is not included in the term of rendering the state service;

2) the maximum allowed waiting time for submitting a package of documents is 15 (fifteen) minutes;

3) the maximum allowed service time is 15 (fifteen) minutes.

Form of public service provision: electronic (partially automated) and (or) paper.
The result of rendering a public service is a resolution on changing the purpose of a land plot or a reasoned refusal to provide a public service in the cases and on the grounds provided for in paragraph 10 of this standard of public service

Form of providing the result of rendering a public service: electronic.

On the portal the result of rendering the state service goes to "private office" of the applicant in the form of electronic document signed by electronic digital signature (hereinafter – EDS) of the authorized person provider.

In the case of treatment of the applicant with the result of rendering the state service on paper, the result of rendering the state service is issued in electronic form, printed and stamped and signed by the authorized person provider.

The state service is provided free of charge to individuals
and legal entities (hereinafter referred to as the service recipient).
Working hours:

1) the service provider – from Monday to Friday from 9.00 to 18.00 hours with a lunch break from 13.00 to 14.00 hours, except weekends and holidays, according to the labor legislation of the Republic of Kazakhstan.

Acceptance of applications and issuance of results of public services is established from 9.00 am to 17.00 PM with a lunch break from 13.00 am to 14.00 PM;

public services are provided on a first-come, first-served basis, without prior appointment or accelerated service;

2) PSC: from Monday to Saturday inclusive, in accordance with the work schedule from 9.00 am to 20.00 PM, without a lunch break, except weekends and holidays, in accordance with the labor legislation of the Republic of Kazakhstan.

The state service is provided in the order of "electronic queue" without accelerated service, it is possible to book an electronic queue through the portal, at the location of the land plot;

3) portal-around the clock, except for technical breaks in connection with repair work (when the service recipient applies after the end of working hours, on weekends and holidays, according to the labor legislation of the Republic of Kazakhstan, applications are accepted and the results of public services are issued on the next working day).

List of documents required for the provision of public services when applying to the service recipient (or an authorized representative: a legal entity under a document confirming the authority; an individual under a notarized power of attorney):

to the service provider, to the PSC:

1) application form in accordance with Annex 1 to this standard of public services;

2) identity document (required for identification);

3) the act of cadastral (estimated) value of the land plot in case of need of purchase of the land plot;

on the portal:

1) electronic application form in accordance with Annex 1 to this standard of public services;

2) an electronic copy of the act of cadastral (estimated) value of the land plot in case of need to purchase the land plot.

Information about identity documents, state registration (re-registration) of a legal entity, the absence of encumbrances on a land plot, the title and identification document for a land plot, the service provider or PSC employee receives from the relevant state information systems through the e-government gateway.

When providing public services, the service recipient agrees to use information that is a legally protected secret contained in information systems in the provision of public services, unless otherwise provided by the laws of the Republic of Kazakhstan.

When the service recipient submits all the necessary documents:

to the service provider-confirmation of acceptance of the application on paper is a mark on its copy of registration in the office with the date and time of receipt of the package of documents;

the PSC-service recipient is issued a receipt for accepting the relevant documents;

the status of acceptance of the request for the provision of public services, as well as a notification indicating the date and time of receipt of the result of the public service, is sent to the portal – to the "personal account".

In the PSC, ready-made documents are issued on the basis of a receipt, upon presentation of an identity card (or its representative under a notarized power of attorney).

The PSC stores the results for one month, after which it passes them to the service provider for further storage. When the service recipient applies after one month, at the request of the PSC, the service provider sends the completed documents to the PSC within one business day for delivery to the service recipient.

Other motives stipulated by the legislation of the Republic of Kazakhstan.
If the service recipient provides an incomplete set of documents in accordance with the list provided for in paragraph 9 of this public service standard, the PSC employee issues a receipt for refusal to accept documents in accordance with Annex 2 to this public service standard.

Full information: village of Teskensu Rozbakieva 25

Tel.number: 8(72776)74049