Report on the activities of the State Institution "Office of the Akim of the Baidibek bi rural district" on the provision of public services for 2020
The main activities of the State Institution "Office of the Akim of the Baidibek bi rural district" on the provision of public services:
- provide public services in accordance with the standards and regulations of public services;
- create the necessary conditions for persons with disabilities when they receive
public services;
- provide complete and reliable information about the procedure for providing public services to service recipients in an accessible form;
- improve the skills of employees in the provision of public services;
- consider complaints of service recipients and inform them of the results of the review within the time limits established by law;
- inform on request of service recipients about the stage of execution of the state service;
- take measures aimed at restoring the violated rights, freedoms and legitimate interests.
interests of service recipients.
Information about the service provider:
State Institution "Apparatus of the Baidibek bi rural district", postal code: 040444, Almaty region, Enbekshikazakh district, Baidibek bi village, Shevchenko str., 18A
Information on public services rendered in 2020:
The office of the akim of the Baidibek bi rural district in 2020 according to the register of public services provided 6 types of services:
1) Placing children of preschool age (up to 6 years old) on the waiting list) for referral to preschool organizations – 0;
2) Issuing a decision to change the purpose of the land plot-1;
3) Provision of a land plot for the construction of an object within the boundaries of a locality-0;
4) The acquisition of rights to land plots that are in state ownership, which does not require bidding (contests, auctions) - 2;
5) Sale to private ownership of a land plot previously granted for land use – 0;
6)Putting on the queue for obtaining a land plot – 2;
Total number of services rendered – 5;
- the number of public services provided free of charge – 5, on a paid basis-no.
Working with service recipients
In the building of the district akim's office, in order to inform the residents of the village, a stand has been installed, where the Bylaws defining the procedure for providing public services are placed. Service recipients are informed about the procedure for receiving public services, appropriate conditions are created in the building of the office of the akim of the rural district for this purpose, seminars are held on a systematic basis for specialists of the office of the akim of the rural district, as well as in order to ensure the availability of the portal "Electronic Government" for receiving public services in the office, which is located on the first floor, there is a "Self-service Corner" equipped with all necessary office equipment.
Control over the quality of public services
For the period 2020, there were no complaints from service recipients regarding the provision of public services. There were no violations in the provision of public services.