Report on the activities of the State Institution "Office of the Akim of the Karazhotinsky rural District" on the provision of public services for 2020
Main activities of the State Institution " Office of Akim of Karazhotinsky
rural district" on the provision of public services:
- provide public services in accordance with standards and regulations
public services;
- create the necessary conditions for persons with disabilities when
their receipt of public services;
- provide complete and reliable information about the procedure for providing public services to service recipients in an accessible form;
- improve the skills of employees in the provision of public services;
- consider complaints from service recipients and inform them of the results
consideration within the time limits established by law;
- inform on request of service recipients about the stage of execution of the state service;
- take measures aimed at restoring the violated rights, freedoms and legitimate interests of service recipients;
Information about the service provider: State Institution "Office of Akim of Karazhotinsky rural district", postal address: 040430, Karazhota village, Imanov street No. 8, Enbekshikazakh district, Almaty region.
Information on public services rendered in 2020: The Office of the Akim of the Karazhotinsky rural District in 2020, according to the register of public services, provided 6 (seven) types of public services:
- placing children of preschool age (up to 6 years old) on the waiting list) for referral to preschool organizations;
- issuing a decision to change the purpose of the land plot;
- provision of a land plot for the construction of an object within the boundaries of a locality;
- acquisition of rights to land plots that are owned by the state
property that does not require bidding (contests, auctions);
- putting on the queue for obtaining a land plot
- sale to private ownership of a land plot previously granted
the land plot previously granted for land use.
The number of employees whose functional responsibilities are assigned to the provision of public services and approved by the order of the akim of the rural district – 2 specialists. On the website of the akim of the Enbekshikazakh district, the phone numbers of specialists and the days of reception are posted. Internal control over the quality of public services is entrusted to the deputy akim of the rural district B. Makasheva.
Total number of public services rendered in 2020 – 18,
The number of public services on a free basis – 18, on a paid basis-no, the number of public services provided in paper form-7, through the PEP-0, the number of public services provided through the self-service sector with access to the e-government portal - 1274, the number of approved standards-6, regulations-6.In the building of the district akim's office, in order to inform the residents of the village, a stand is installed where standards and regulations for the provision of public services are posted.
Service recipients are informed about the procedure for receiving public services, appropriate conditions are created in the building of the office of the akim of the rural district for this purpose, seminars are held on a systematic basis for specialists of the office of the akim of the rural district (5 protocols) and 3 articles are printed in the district newspaper "Enbekshikazakh", 2 ads are printed on the website of the Enbekshikazakh district, and in order to ensure the availability of the E-Government portal for receiving public services, a "Self-service Corner" is installed in the office, which is located on the first floor», equipped with all the necessary office equipment. There is a children's corner in the study. There is a call button and parking for people with disabilities. During the reporting year, there were no complaints from service recipients regarding the provision of public services. There are no violations in the provision of public services.
Akim of Karazhotinsky rural district E. Rakhimbayev.
Spanish: B. Makashev
Phone: 5-10-08