The main activities of the State Institution "Akim's Office of the Saimasai rural District" on the provision of public services:
- provide public services in accordance with the standards and regulations of public services;
- create the necessary conditions for persons with disabilities to receive
public services;
- provide complete and reliable information about the procedure for providing public services to service recipients in an accessible form;
- improve the skills of employees in the provision of public services;
- consider complaints of service recipients and inform them of the results of the review within the time limits established by law;
- inform on request of service recipients about the stage of execution of the state service;
- take measures aimed at restoring the violated rights, freedoms and legitimate interests of service recipients.
Information about the service provider: State
Institution "Akim's Office of Saimasai rural district", postal address: 040452, Saimasai village, E. Khaziev str. No. 2, Enbekshikazakh district, Almaty region.
Information on public services rendered in 2020:
The office of the akim of the Saimasai rural district in 2020, according to the register of public services, provided 7 types of public services:
1) Placing children of preschool age (up to 6 years old) on the waiting list) for referral to preschool organizations – 0;
2) Issue of a certificate confirming that the applicant (family) belongs to the recipients of targeted social assistance – 0;
3) Issuing a decision on changes to the target purpose-2;
4) Provision of a land plot for the construction of an object within the boundaries of a locality-0;
5) The acquisition of rights to land plots that are in state ownership, which does not require bidding (contests, auctions) - 1;
6) Sale to private ownership of a land plot previously granted for land use – 0;
7) Putting on the queue for obtaining a land plot-39;
Total number of services rendered – 42;
- the number of public services rendered in paper form – 42,
Working with service recipients
In the building of the akim's office of the Saimasai rural district, stands with information on the procedure for providing public services are posted. To ensure the transparency of the process of providing public services in the rural district, explanatory work is carried out among the population.
Control over the quality of public services
For the period 2020, there were no complaints from service recipients regarding the provision of public services.