How to make changes to your personal data without leaving your home

The popularity of receiving online services among consumers is gaining momentum. You will agree that this is very convenient and especially relevant in connection with the quarantine measures taken by the government of the country to combat coronavirus.

The UAPF has implemented and has been providing services to depositors (recipients) in electronic format for several years, that is, without the need to visit offices.

It should be noted that in 2018, the service " Issuing information on the state of pension savings (including investment income) of the depositor (recipient) of the Unified accumulative pension Fund (UAPF)" was included in the top five according to the results of public monitoring of public services conducted by the research company "SANJ" commissioned by the Agency of the Republic of Kazakhstan for civil service Affairs and anti-corruption. The same study highly evaluated the EPNF website, its user-friendly interface, fast navigation and availability of information in Kazakh and Russian.

To date, more than 80% of all transactions are made in the Fund online. For example, by registering in your Personal account, you can receive statements from the IPS and monitor your savings online, including in the UAPF mobile app, by downloading it to your mobile phone. Also, in your Personal account, in just a couple of clicks, you can see the current indicators for pension assets, contract details, and much more.

Use the "Personal account" service»:

1) on the UAPF website www.enpf.kz and in the mobile app, you can use two methods of authorization: by means of an electronic digital signature (EDS) or by entering your IIN and password, and after authorization by the above methods, also using your fingerprint (if available);

2) on the e-government website www.egov.kz using EDS or a one-time password.

By the way, today you can get an EDS again online on the e-government portal.

For example, depositors (recipients) who would like to make changes to their banking details need to go to the site in the section "Electronic services" and find the section "Make changes and (or) additions to banking details". You will see a video instruction with a detailed description of the entire algorithm of actions. Following them, you can make changes to your contact information: postal or email address, phone number, and / or change the way you report the state of your pension savings.

It is not superfluous to remind that for those who have not yet opened an individual pension account in the UAPF to account for mandatory pension contributions, from January 08, 2019, the specified account is automatically opened when the first payment is received in the UAPF, including when transferring a single aggregate payment. In this case, the identification of an individual is carried out using the personal data specified during the transfer of the contribution. In accordance with the provisions of the legislation of the Republic of Kazakhstan, the UAPF receives all other necessary information (about the details of an individual's identity document, place of permanent residence, etc.) from the State database "Individuals" of the Ministry of justice of the Republic of Kazakhstan.