REGISTER, SUBORDINATE REGULATORY LEGAL ACT,
DETERMINING THE PROCEDURE FOR THE PROVISION OF PUBLIC SERVICES
Article 12. Register of Public Services
1. Public services are subject to inclusion in the register of public services.
Paragraph 2 is set out in the wording of the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
2. The procedure for maintaining the register of public services, as well as its structure, shall be determined by the authorized body in the field of public services.
See the Rules for maintaining the Register of Public Services
The title of Article 13 has been amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
Article 13. General requirements for the development and approval of a subordinate regulatory legal act defining the procedure for the provision of public services
Paragraph 1 was amended in accordance with the Law of the Republic of Kazakhstan dated 29.09.14 No. 239-V (see old ed.); the Law of the Republic of Kazakhstan dated 06.04.16 No. 484-V (see old ed.); the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
1. In order to ensure uniform requirements for the quality of public services, central state bodies develop and approve subordinate regulatory legal acts defining the procedure for the provision of public services, including for public services provided by foreign institutions of the Republic of Kazakhstan, local executive bodies of oblasts, cities of republican significance, the capital, districts, cities of regional significance, akims of districts in city, cities of regional significance, settlements, villages, rural districts.
A subordinate regulatory legal act defining the procedure for the provision of public services is developed and approved within two months from the date of approval of the register of public services or amendments and additions to it.
The development and approval of draft subordinate regulatory legal acts defining the procedure for the provision of public services are carried out in accordance with the Law of the Republic of Kazakhstan "On Legal Acts".
Paragraph 2 is set out in the wording of the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
2. The draft by-law regulatory legal act defining the procedure for the provision of public services is subject to public discussion in the manner determined by Article 15 of this Law.
Paragraph 3 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
3. The adoption, amendment, addition and cancellation of subordinate regulatory legal acts defining the procedure for the provision of public services are carried out on the basis of proposals of the authorized body for the assessment and control of the quality of public services, the authorized body in the field of public services, the authorized body in the field of informatization, central state bodies, local executive bodies of regions, cities of republican significance, capitals, districts, cities of regional significance, akims of districts in the city, cities of district significance, settlements, villages, rural districts, as well as based on the results of public monitoring of the quality of public services and (or) consideration of requests from service recipients regarding the provision of public services.
Article 14 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
Article 14. Requirements for the content of the subordinate regulatory legal act defining the procedure for the provision of public services
The subordinate regulatory legal act defining the procedure for the provision of public services provides:
1) excluded in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
Subparagraph 2 is set out in the wording of the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
2) description of the order:
actions of structural divisions (employees) of the service provider in the process of rendering public services;
interaction of structural divisions (employees) of the service provider in the process of rendering public services;
interaction with a State corporation and (or) other service providers, as well as the use of information systems in the process of providing public services;
Subparagraph 3 is set out in the wording of the Law of the Republic of Kazakhstan dated 17.11.15 No. 408-V (entered into force on March 1, 2016) (see old ed.)
3) the procedure for appealing decisions, actions (inaction) of central state bodies, local executive bodies of regions, cities of republican significance, the capital, districts, cities of regional significance, akims of districts in the city, cities of district significance, settlements, villages, rural districts, as well as service providers and (or) their officials, the State Corporation and (or) its employees on the provision of public services;
The article was supplemented by subparagraph 3-1 in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI
3-1) an appendix in the form of a public service standard that contains:
name of the state service;
name of the service provider;
methods of providing public services;
the term of the provision of public services;
the form of public service provision;
the result of the provision of public services;
the amount of the fee charged to the service recipient for the provision of public services, and the methods of its collection in cases provided for by the legislation of the Republic of Kazakhstan;
service provider's work schedule;
list of documents required for the provision of public services;
grounds for refusal to provide public services established by the laws of the Republic of Kazakhstan;
Subparagraph 4 is set out in the wording of the Law of the Republic of Kazakhstan dated 17.11.15 No. 408-V (entered into force on March 1, 2016) (see old ed.)
4) other requirements, taking into account the specifics of the provision of public services, including those provided in electronic form and through a State Corporation.
Article 15. Public discussion of draft subordinate regulatory legal acts defining the procedure for the provision of public services
Paragraph 1 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
1. Public discussion of draft subordinate regulatory legal acts defining the procedure for the provision of public services is conducted in order to take into account the comments and suggestions of individuals and legal entities whose rights, freedoms and legitimate interests are affected by subordinate regulatory legal acts defining the procedure for the provision of public services.
Paragraph 2 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
2. The central state body developing a subordinate regulatory legal act defining the procedure for the provision of public services places a draft subordinate regulatory legal act defining the procedure for the provision of public services for public discussion on the web portal of "electronic government", its Internet resource and (or) Internet resources of the local executive body of the region, the city of republican values, capital, district, city of regional significance, akim of the district in the city, city of district significance, village, village, rural district, and also provides other means of informing service recipients about the draft by-law regulatory legal act defining the procedure for the provision of public services, within five working days from the date of inclusion of the public service in the register of public services.
Paragraph 3 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
3. Public discussion of the draft by-law regulatory legal act defining the procedure for the provision of public services shall be carried out within ten working days from the date of its placement for public discussion.
Paragraph 4 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)
4. The central state body developing a draft by-law regulatory legal act defining the procedure for the provision of public services, draws up a report on the completion of public discussion of the draft by-law regulatory legal act defining the procedure for the provision of public services, which is subject to posting on the web portal of "electronic government", its Internet resource and (or) Internet resources of the local executive the authority of the region, the city of republican significance, the capital, the district, the city of regional significance, the akim of the district in the city, cities of regional significance, settlements, villages, rural districts.
The report on the completion of the public discussion of the draft subordinate regulatory legal act defining the procedure for the provision of public services contains:
list and summary of comments and suggestions received during the public discussion, with the application of justifications for accepted and (or) rejected comments and suggestions;
information about the method of familiarization with the draft by-law regulatory legal act defining the procedure for the provision of public services, finalized taking into account the comments and suggestions received.
Comments and suggestions of individuals and legal entities to the draft by-law regulatory legal act defining the procedure for the provision of public services received after the expiration of the period specified in paragraph 3 of this article are not subject to consideration.
The draft by-law regulatory legal act defining the procedure for the provision of public services, finalized based on the results of public discussion, and the report on the completion of public discussion of the draft by-law regulatory legal act defining the procedure for the provision of public services, are sent for approval to the interested central state bodies, local executive bodies of regions, cities of republican significance, the capital, districts, cities of the regional akims of districts in the city, cities of district significance, settlements, villages, rural districts.
Paragraph 5 was amended in accordance with the Law of the Republic of Kazakhstan dated 25.11.19 No. 272-VI (see old ed.)