
"The introduction of modern technologies in such areas as healthcare, education, business, transportation will allow citizens to receive public services through the Internet, exclude queues. In addition, simplification of the process of rendering public services, their transparency, exclusion of the human factor is aimed at eradicating corruption," said Bauyrzhan Baibek.
The governor of Almaty noted that today police officers and company cars were already equipped with DVRs and GPS. If the police leave their patrol route or disconnect the DVR, they will be fired. In addition, the police began to fill out an electronic copy of the protocol on administrative violations. This will prevent corruption and allow paying fines locally. Road policemen have already received more than 200 tablets, and next year they will be equipped with tablets by 100%.
He also added that, on the principle of one window in the city, the public reception "Open Almaty", which won second place as an innovative project to provide services to the population in South-Eastern Europe, began its work. The citizens had the opportunity to receive a service in one place without visiting each institution. The public reception is located in the center of the city - in the "Almaty Towers" building, where all the regional akimats, five key departments, six central state bodies, representatives of the Atameken and mediators are now located. Complaints are also made online via the Internet. For 3 months of the Center's work there were about 4 thousand appeals.
The governor of Almaty also told that according to the results of international research in the near future the world economy would be based on absolutely new trends. Demand for traditional purchases, cash and manual labor will drop. All trading services will be provided electronically.
"Today, the e-commerce system is widely used in the city. For example, in the country, the volume of foreign parcels passing through Kazpost is over 10 million, of which 40% is located in the city of Almaty. In general, already today Almaty residents are actively using digital technologies. 25% of users of the e-government portal are residents of Almaty. 30% of payment cards of the country are registered in the city, 54% of all non-cash payments are made in Almaty," said Bauyrzhan Baibek.