Report of the state institution "Uil District Department of Economy and Budget Planning" on the provision of public services for 2020

  1. 1. State Institution "Wilsky district Department of Economy and Budget Planning»;
    By the Decree of the Government of the Republic of Kazakhstan No. 983 of September 18, 2013 "On Approval of the Register of Public Services", one type of public services is provided.
    2. Information about public services:
    - The Department provided 1 public service in 2020;
    - 120 public services were provided through the State Corporation "Government for Citizens" ;
    - no electronic public services provided;
    - All 12 public services are provided free of charge;
    - 120 public services are provided in paper form:
    The number of approved public service standards is 1.
    3. Information about the most important public services .
    The Department provided the most important public services "On the approval of the Rules for the provision of social support measures to specialists in the field of health, education, social security, culture, sports and agro-industrial complex, civil servants of the offices of akims of villages, settlements, rural districts who arrived to work and live in rural localities" 120 times.
    4. Working with the recipient of public services
    1) Information about public services is available on the information stand and the website of the district akimat uil.aktobe.gov.kz.
    2) information on public discussion of draft standards of public services.
    3) On June 8, 2020, the State Institution "Wilsky District Department of Economy and Budget Planning "held seminars with specialists of the Wilsky District Department of the Department" Public Service Center - a branch of the NAO "State Corporation" "Government for Citizens" in the Aktobe region in order to ensure the transparency of public services.
    In 2020, the state institution "Wilsky District Economics and Budget Planning" published 2 articles in the district newspaper "Oyil" under the permanent heading "Public services for Citizens".
    5. Work to improve the provision of public services
    1) In order to automate and optimize the processes of providing public services, there were no proposals.
    6. Control over the quality of public services
    1) In 2019, there were no complaints from service recipients regarding the provision of public services.
    2) The Wilsky district department of coordination of the provision of public services of the district akim's office once monitored the quality of the provision of public services.
    As a result, no violations were found.
    3) The Department of Coordination of the provision of public services under the office of the Akim of the Aktobe region did not monitor the quality of public services.
    4) According to the results of the social research of the agency "Western Monitoring", the level of satisfaction with the quality of public services is more than 97%.
    7.UIL regional Department of economy and budget planning continues work to improve the degree of satisfaction of recipients of public services and provides quality services by local Executive bodies in the field of Informatization of rendering state services in the sphere of E-government.
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Дата публикации
01 марта 2021