Public services provided by local executive bodies in the Irgiz region (62 services in total) are provided by 13 structural divisions of the apparatus of the akim of the region. Of these, 7 are the offices of akims of rural districts.
The number of public services provided by local executive bodies in the district for the II quarter of 2021 amounted to 1428 services. Including:
- the number of public services provided by service providers (except for those provided through a state corporation) in paper form, in total - 10, of which 8 for the state service "Getting on the queue for obtaining a land plot" in paper form through the office due to the unavailability of the electronic government and for the service "Issuance of a decision to change the purpose of a land plot" 2 appeals were received through an electronic database of appeals. And the number of services provided only through public service providers -0;
- the number of services rendered in electronic form through the information system of the service provider - 1052 services.
The number of services rendered through the state corporation was 129, and through the e-government web portal - 237 services.
In accordance with the "Plan of measures for internal control over the quality of public services provided for 2021", 2 internal control measures were carried out during the reporting period.
There were no facts of violation of the terms for the provision of public services. There were no applications for licensing in paper form.
There were no complaints about the provision of public services.
There are no identified facts of violations of the legislation of the Republic of Kazakhstan in the field of public services, refusals to provide public services to the service recipient, complaints about the quality of public services in violation of the terms of consideration.
In total, during the reporting period, 4 explanatory events were held to improve the quality of public services, i.e., two articles were published in the local newspaper Yrgyz, two seminar-meetings were organized as explanatory events.
7 civil servants responsible for the provision of public services passed advanced training seminars during the reporting period.