Targeted social assistance available to citizens in proactive format
Now, the government offers Kazakhstani families to get targeted social assistance in a proactive format without the need to provide any documents. Recipients of targeted social assistance receive a notification through an SMS from eGov.kz.
Recipients are notified on the right to receive targeted social assistance. The notification is sent as SMS from 1414. The targeted social assistance is provided to citizens who comply with the the criteria contained in the state databases. How it works:
1) an automatic message from 1414 will be sent to a person entitled for targeted social assistance;
2) a person sends his/her consent in response to the message, indicating IBAN bank account;
3) after receiving an answer, the e-Gov Portal (eGov.kz) sends information about a recipient to the Ministry of Labor and Social Protection of the Republic of Kazakhstan for the assignment of benefits.