Information on the provision of public services for 2023 by the Akimat of Zhanaozen
Akimat of Zhanaozen city provides services in accordance with the register of public services approved by the Order of the Minister of the Central Administrative District of the Republic of Kazakhstan dated August 16, 2023 No. 339/NK "On Amendments to the Order of the Acting Minister of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan dated January 31, 2020 No. 39 "On Approval of the Register of Public Services".
In 2023, the akimat of the city of Zhanaozen and the offices of the akims of the villages of Tenge, Rakhat, Kyzylsai provided:
In total, 83 types of public services, 5 of them by local executive bodies, 39 through the PSC, 58 through the e–government portal.
The total number of services rendered is 47,537, of which 1,118 are provided by local executive bodies, and 34,186 are provided through the PSC – 12,233 through the e–government portal.
Information on the explanatory work carried out in 2023
The number of explanatory activities carried out to improve the quality of public services in 2023:
In total – 46, of which a public reception – 2, an open day – 5, a round table – 5, direct eifr – 3, newspaper publications – 2, video – 4, television – 6, a meeting – 6, an exchange of experiences – 5, publications on social networks – 8. Coverage of the population – 529.
Information on the control measures carried out in 2023
According to the order of the Minister of Civil Service Affairs of the Republic of Kazakhstan dated December 8, 2016 No. 78 "On the rule of State control over the quality of public services", an action plan for internal control was approved by the order of the Akim of Zhanaozen dated July 31, 2023 No.54n/k.
The number of objects of control measures is only 5.
State Institution "Zhanaozen city Department of employment and social programs";
State Institution "Apparatus of akim of the village of Kyzylsai";
State Institution "Zhanaozen city Department of Architecture and Urban Planning";
State Institution "Zhanaozen city Department of Land Relations, Architecture and urban Planning";
State Institution "Office of akim of the village of Tenge"
The total number of detected violations is 91.
The number of recommendations developed based on the results of control measures, a total of 14, of which:
Executed – 14.