Information on the provision of public services for July-September 2023 by the Akimat of Zhanaozen
In accordance with the Register of Public Services approved by the Order of the Minister of the Central Administrative Commission of the Republic of Kazakhstan dated August 16, 2023 No.339n/k "On Amendments to the Order of the Acting Minister of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan dated January 31, 2020 No. 39/NK "On approval of the Register of Public Services", structural divisions of the city Akimat and the offices of village akims provide 67 types of public services, of which 80 are subspecies of public services.
In July-September 2023, the akimat of the city of Zhanaozen and the offices of the akims of the villages of Tenge, Rakhat, Kyzylsai provided:
There are 48 types of public services in total, 5 of them by local executive bodies, 14 through the PSC, 37 through the portal of "electronic government.
The total number of services rendered is 80,860, of which 408 are provided by local executive bodies, 3,467 through the PSC, and 4,985 through the e–government portal.
Information on the explanatory work carried out in July-September 2023
The number of explanatory measures taken to improve the quality of public services in July-September 2023:
In total – 10, of which the open doors day – 1, round table – 1, video – 1, television – 1, meeting – 1, exchange of experiences – 1, public reception – 1, publications in social networks – 3. Coverage of the population – 68.
Information on the control measures carried out for July-September 2023
According to the Order of the Minister of Civil Service Affairs of the Republic of Kazakhstan dated December 8, 2016 No. 78 "On the rule of state control over the quality of public services", an action plan for internal control was approved by the order of the Akim of Zhanaozen dated July 31, 2023 No. 54n/k.
The total number of objects of control measures is 1.
State Institution "Zhanaozen city Department of Land Relations, architecture and social programs".
The total number of detected violations is 25.
The number of recommendations developed based on the results of control measures, in total – 3, of which:
Executed – 3.