Information on the provision of public services for January-December 2022 by the Akimat of Zhanaozen
In January-December 2022, the akimat of the city of Zhanaozen and the offices of the akims of the villages of Tenge, Rakhat, Kyzylsai provided:
In total, 77 types of public services, 4 of them by local executive bodies, 43 through the PSC, 51 through the e–government portal.
The total number of services rendered is 64,584, of which 1,066 are provided by local executive bodies, 12,755 through the PSC, and 50,763 through the e–government portal.
Information on the explanatory work carried out in January - December 2022
The number of explanatory measures carried out to improve the quality of public services in January - December 2022:
In total – 57, of which, publications in the newspaper – 5, open doors day – 4, round table – 9, online fair – 5, video – 1, television – 10, meeting – 9, exchange of experiences – 9, public reception – 2, seminar – 3. Coverage of the population – 611.
Information on the control measures carried out in January-December 2022
According to the order of the Minister of Civil Service Affairs of the Republic of Kazakhstan dated December 8, 2016 No. 78 "On the rule of state control over the quality of public services", an action plan for internal control was approved by the order of the Akim of Zhanaozen dated December 15, 2021 No. 66n/k.
The total number of objects of control measures is 8.
The total number of detected violations is 39, of which:
The number of recommendations developed based on the results of control measures, in total – 33, of which:
Executed – 33.