Operation mode of the UAPF call center during quarantine

The Unified Accumulative Pension Fund, in connection with the approval by the State Commission for Ensuring the State of Emergency under the President of the Republic of Kazakhstan of the decision to strengthen the quarantine regime in Nur-Sultan and Almaty from April 6 to April 13, 2020, informs about the following work schedule of the call center of UAPF JSC:

weekdays from 9:00 to 18:00, Saturday and Sunday are days off.

In addition, the possibility of obtaining advice on the corporate website www.enpf.kz , via chatbot in WhatsApp and Viber by number +7 777 000 14 18 Instagram Facebook, VKontakte, Twitter Telegram, Odnoklassniki and the official pages of the UAPF on social networks will be similar to the working schedule of the call center.

 


UAPF was established on August 22, 2013 on the basis of JSC "NPF "GNPF". The founder and shareholder of the UAPF is the Government of the Republic of Kazakhstan represented by the State Property and Privatization Committee of the Ministry of Finance of the Republic of Kazakhstan. The trust management of pension assets of the UAPF is carried out by the National Bank of the Republic of Kazakhstan. Since January 1, 2016, the functions of developing proposals to improve the efficiency of pension assets management have been transferred to the National Fund Management Council. In accordance with the pension legislation, the UAPF attracts mandatory pension contributions, mandatory occupational pension contributions, voluntary pension contributions, pension payments, individual accounting of pension savings and payments, provides the depositor (recipient) with information on the status of his pension savings (more on www.enpf.kz )

Operation mode of the UAPF call center during quarantine
Дата публикации
08 апреля 2020