Personal reception of individuals and representatives of legal entities

Personal reception of individuals and representatives of legal entities
  1. Heads of state bodies, local government bodies and their deputies are obliged to conduct personal receptions of citizens and representatives of legal entities, including employees of these bodies, at least once a month according to the reception schedule approved by the head of the relevant government body.
  2. Reception must be held at the place of work on days and hours established and communicated to individuals and legal entities.
  3. If the appeal cannot be resolved by the official during the reception, it is stated in writing and is dealt with as a written appeal.