On December 28, 2022, the Administrative and Legal Department of the Department of Justice of the North Kazakhstan region held a seminar on the topic for employees involved in the provision of public services:"The study of the results of sociological studies of the level of satisfaction of citizens with the quality of public services in the North Kazakhstan region."

During the seminar, the participants considered the issues of forming a report on internal control of the provision of public services. The issues of raising awareness among the population on obtaining electronic public services through the self-service sector of the Department were also discussed.

After discussing all the issues on the agenda, the seminar participants were given recommendations on compliance with the requirements of regulatory legal acts in the provision of public services and the formation of reports on internal control over the quality of public services.