In connection with the amendments to the Law of the Republic of Kazakhstan "On Advocacy and Legal Assistance" on expanding the list of categories of citizens who can use free legal assistance, the Department of Justice of the North Kazakhstan region has developed information booklets on the possibility of obtaining a lawyer's advice for free, which were distributed in the Branch of the NAO "State Corporation Government for Citizens" on SKO, we carry out the reception of citizens on issues of accrual of pensions and benefits.