Report on the activities of the State Institution "Akim's Office of the Aktogay settlement district of the Ayagoz district of the Abai region" on the provision of public services for 2024
In 2024, the local Office of the akim of the Aktogay settlement district of the Ayagoz district provided only 8 public services to individuals and legal entities (2 individuals, 6 legal entities).
- rendered by service providers in paper form through the office - 0
- in electronic form -8
- in electronic form through the GBD "E-licensing" web portal - 2
- rendered electronically through the information systems of the service provider without direct contact with the service recipient (with the exception of the e-government web portal www.egov .kz, www.elicense.kz), including by type of services - 6
In 2024, in order to increase accessibility and inform the public about the provision of public services, 5 articles related to public services were posted on the official website of the Akimat of the Aktogay settlement district.
The main purpose of the placement is to clarify and assist in resolving issues related to obtaining government and other services for citizens.
In order to increase the share of users through the e-government portal, an electronic services center operates in the Aktogay settlement district, where consultations are held to independently receive electronic services and apply for EDS.
In total, 10937 public services were provided through the electronic services center in 2024.
Explanatory work on the provision of public services is carried out among the population of the district.
During the year, there was no information about complaints about the quality of public services.
The issues of further improving the quality and timeliness of public services are under constant control.