Since the beginning of the year, about 300 thousand video calls have been received by public service center operators

You can contact the employees of the public service center for consultation and government services via video call in the "Public Service Center" application. Today, 79 services with subtypes are available for provision.

To use the service, you need to click "Video Service" on the main page of the application. You can attach documents in the dialog box, the operator will remotely generate an application. The state fee is paid in the BVU application.

"The service is convenient for citizens who value their time. If the public service center is located far from home or it is difficult to get there during rush hour, citizens can call a PSC employee via video and receive the service. The application is popular among Kazakhstanis, today there are about 400 thousand users," said Arman Kenzhegaliev, Chairman of the Board of the State Corporation.

It should be noted that citizens most often use video calls to register and re-register a number in the mobile citizens database, confirm and revoke an electronic digital signature, and register rights (encumbrances) to real estate.

In addition, the application can also be used to book a visit to the Public Service Center, receive an electronic queue ticket, find the location of the public service center of interest, and get acquainted with current issues.