Do you know how to protect yourself when shopping online?

The Department of Trade and Consumer Protection in the Abay Region receives complaints from consumers on time regarding non-compliance with consumer rights when purchasing goods and ordering services through online stores. Most of the complaints concern the return of money deceived by consumers when purchasing goods through an order in an online store.
Before buying in an online store, we recommend that you carefully read customer reviews of stores you know little about. Try to find out as many details as possible about the online store.
Only thanks to the reviews of other customers (who have bought before) will you be able to focus on all the pros and cons of the store. In addition, is it worth ordering here or is it better to choose another online shopping store. We do not recommend immediately relying on stores with questionable payment methods (choosing payment upon delivery and home delivery or cash on delivery). Try to ask more questions during a conversation with the store manager, and also pay attention to how polite, friendly and competent the person on the other side of the phone is.
Remember that fraudulent online stores are actively using money-making schemes in a simple way. Having received an advance payment, they literally appear in thin air when they arrive: for this reason, they do not deliver the goods, do not answer calls and letters, do not return the money.
The fraud scheme is simple - copies of regional chain stores are created and offer the same size at a low price, and after receiving the money, they immediately disappear. Pay attention to the price.

Department of Trade and Consumer Protection of the Abay Region