
According to the decision of the chief sanvrach of the East Kazakhstan region, from may 23, East Kazakhstan region will resume its work all population service centers with the exception of front offices in Semey.
Due to the continuing danger of the spread of coronavirus, the PSC of Ust-Kamenogorsk will provide only "paper" services that are not available in electronic format, and issue the results of services that are issued online on the portal egov.kz.
A visit to the PSC will only be possible if the queue is pre booked via a special service on the portal egov.kz, telegram bot eGovKzBot2. 0 or to the number 1414.
According to Azamat Esembulov, Director of the Government for citizens branch in East Kazakhstan region, the risk of Contracting a coronavirus infection has not passed. "Measures for pre-booking the queue were taken solely to ensure the safety of East Kazakhstan residents. When visiting centres, it is important to observe a mask mode," - said Simbolov.
He also added that more than 80 % of public services can be obtained in online format on the e-government portal egov.kz, the eGovKzBot2.0 telegram bot and via the eGovMobile mobile app.Recently converted to an online format, the service for issuing EDS to individuals and legal entities will also be provided only online.
For those citizens who do not have access to a computer, 10 egov self-service corners are opened in Ust-Kamenogorsk.kzvne buildings PSC. They are located in the buildings of city libraries. As soon as other organizations start working in Ust-Kamenogorsk, the number of such corners will increase.
At the same time, 3 categories of citizens will be able to receive electronic services in PSC – these are pensioners, large families, and people with disabilities. They will have a preferential window in each front office. They also need to book their visit to the PSC in advance.
Recall that persons with disabilities can call a PSC employee at home by calling the Contact center 1414.
It should be noted that the changes will only affect the work of the population service centers of the city of Ust-Kamenogorsk. PSCs located in district centers and in rural areas will operate without changes.
Press service of the branch of NAO GC
"Governments for citizens" in East Kazakhstan regio