
The State Corporation continues to work on the digitalization of popular public services. Thus, for the convenience of citizens, within the framework of a pilot project, services were implemented through the e-government portal for the return of excessively (erroneously) paid social contributions and erroneously credited amounts of mandatory pension contributions.It should be noted that the innovation will not only simplify the process of returning erroneously transferred funds for service recipients, but also significantly reduce the burden on employees of the State Corporation. In order to apply, the employer needs to fill in the data on the e-government portal. In this case, you must specify the details of the payer and the payment order. By the way, we add that the return of social and pension contributions is necessary for the correct calculation and assignment of social benefits for pregnancy and childcare up to 1.5 years.“Previously, employers had to apply to the State Corporation with a paper application for a refund. Often applications were sent through the postal service, and their delivery took a long time. We went to meet citizens and implemented a service on the eGov.kz portal for their convenience. Now employers and payers will be able to significantly save time and use the services without being distracted from their business. Also, thanks to automation, the terms for the provision of services have been reduced from 15 to 12 working days. In addition, applicants will have the opportunity to track the status of the application,” said Askhat Ibraev, Deputy Chairman of the Board of the State Corporation.By the way, we add that the service was implemented in accordance with a joint order between the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan and the Ministry of Digital Development and Aerospace Industry of the Republic of Kazakhstan.The implementation of the innovation became possible thanks to the joint efforts of NJSC “State Corporation “Government for Citizens” and the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan. Recall that earlier organizations launched a service for obtaining information on social payments through mobile applications of second-tier banks.