Since the beginning of the year, public service centers of the East Kazakhstan region have provided more than one and a half million state services
December 9, 2021 Ust - Kamenogorsk
Azamat Yesembulov, director of the "Government for Citizens" branch in East Kazakhstan region, spoke about this today at a briefing at the regional communications service. Also, during the briefing, the deputy directors of the branch of the state corporation Ruslan Kibke, Zhanat Umergalieva and Meruert Tarybaeva made speeches.
According to Azamat Yesembulov, today through the state corporation "Government for Citizens" there are 662 state services out of 690 available in the register, 645 of them are available in electronic format. Since the beginning of the year, PSCs of the East Kazakhstan region have provided more than 1.5 million public services, of which more than 1 million are in the self-service sectors. This is 15% more than in the same period last year.
Also, the head of the branch of the state corporation in the East Kazakhstan region noted that, in general, in 2021 there is an increase in the rate of receiving electronic services independently. So, last year, residents of the region independently received more than 900 thousand services, and this year - more than 1 million.
During the briefing, the deputy director of the branch for coordinating the work of front offices Ruslan Kibke noted that car owners of the East Kazakhstan region began to receive services online more often. Since the beginning of this year, East Kazakhstan car owners have received more than 26 thousand state services through the special PSC on their own. Of these, about 10 thousand citizens re-registered the vehicle and more than 3 thousand have replaced their driver's license online through the portal. While last year, residents of East Kazakhstan region through the egov.kz portal reissued 7,566 cars and received 2,000 driver's licenses.
Recall that today you can re-register a car online through egov.kz and banking applications kaspi.kz, homebank. Since the beginning of the year, more than 13 thousand cars have been re-registered through the kaspi application.
In addition, for the convenience and time saving of citizens, since the beginning of the year, we have launched QR-payments in public service centers. Customers can pay the state duty through bank applications for 146 types of government services using their smartphone in a matter of seconds.
During the briefing, Meruert Tarybaeva, deputy director of the branch for real estate registration, noted that today changing the head of a legal entity is the most widespread and demanded service. Since October of this year on the egov.kz portal, a notification procedure has been implemented for changing the head of a legal entity in automatic mode, without the participation of a back office. Previously, this service was carried out through the office of the registering authority.
Tarybaeva also noted that on the initiative of the Government for Citizens State Corporation, the Ministry of Justice of the Republic of Kazakhstan, since September of this year, has made changes to the rules for registering rights to real estate. Now the client, at will, for an additional amount, can receive the result in an expedited manner both through a notary and through a public service center.
As a reminder, today, clients who have applied to a notary are issued the results no later than one business day following the day the confirmation of payment for registration of rights to real estate is received in the information system of the legal cadastre. This can often delay the process of documenting the property of clients who are applying for mortgages, loans, pledges and other needs in banks.