The assignment of a temporary status for uninsured East Kazakhstanis is offered by the branch of the Medical Insurance Fund
The Social Health Insurance Fund commented on the cases of “dropout” of citizens of privileged categories from the compulsory health insurance system.
For representatives of 15 privileged categories, and this is almost 11 million Kazakhstanis, for whom the state makes contributions, the Medical Insurance Fund has developed an algorithm for assigning a temporary status (for one month) by contacting its clinic or independently - through the Qoldau 24/7 mobile application.
Thus, the emerging problems with the status of insurance among representatives of the privileged category of the population are resolved promptly, the patient gets access to medical services.
When a patient contacts a medical organization, its employee scans (photographs) the patient's supporting document and sends it to the FSMS via the Qoldau 24/7 mobile application. The Foundation assigns a status to the patient for 1 month, and a corresponding notification is sent to him.
The representative of the privileged category can do the same by himself by downloading the Qoldau 24/7 mobile application in the App Store and Play Market. You need to download a supporting document on participation in the privileged category and send it to the FSMS. The Foundation will assign the applicant a status for 1 month and send a notification.
The Fund noted that it is necessary to check the status through official services - on the FSMS website fms.kz, the Qoldau 24/7 mobile application, Saqtandyru-bot in Telegram. All systems work properly and transparently.
Twice a month the state corporation "Government for Citizens" submits updated databases on preferential categories to the Social Insurance Fund. To confirm the permanent status of insurance, you must contact the State Corporation at 1414.
Also, information about the presence or absence of payments, refunds made can be obtained on the "Electronic Government" Portal https://egov.kz/. To do this, order there an electronic state service "Issuance of information on participation as a consumer of medical services and on the transferred amounts of deductions and (or) contributions in the compulsory social health insurance system."
Branch in East Kazakhstan region
NJSC "Social Health Insurance Fund"