In the situation of a crisis or emergency faced by citizens of the Republic of Kazakhstan in the Islamic Republic of Pakistan (IRP), the Kazakhstani citizen should first contact the Embassy of Kazakhstan in Pakistan at the following hotline:
- +92 51 226 29 20
- +92 313 509 29 89
The Kazakh citizens in Pakistan can also use the following contact details for emergencies:
- Police: 15
- Margalla Police Station, Sector F-8: +92 51 926 15 10
- Deputy Chief Police Intendant for Diplomatic Protection: +92 340 046 01 58 or +92 312 516 9567
- Pakistan Ministry of Interior hotline: +92 51 920 75 44
- Fire service: 16
- Gas Service: 1199 (or for Islamabad: +92 51 925 77 10)
- Ambulance: 1122
Emergency Procedure and Guidelines for Kazakhstani citizens in Pakistan
-If detained by local law enforcement agencies, immediately report to the Embassy (keep contact details of the Embassy of the Republic of Kazakhstan in the IRP with you);
-Do not sign protocols or other documents in a foreign language if you don't understand their contents;
-Be aware of the need to fill out a customs declaration at the border;
-Keep copies of all travel-related documents. They should be kept separately from other documents;
-Save digital copies of your documents on your mobile phone;
-In case of loss or theft of a national passport, the consul of the Embassy, after confirming your identity, will provide you with a certificate for return to Kazakhstan;
-The Consul will inform the relatives of citizens of Kazakhstan about the accident, detention, arrest, or death of a citizen of Kazakhstan in Pakistan;
- In case of an emergency in Lahore, you can contact “Kazakhstan House Lahore” (https://kazakhstanhouse.pk/), at,
- number: 042-37118111
- address - 23 GPO Chowk Mall Rd, Mozang Chungi;
-If you need competent legal advice, contact the Embassy of the Republic of Kazakhstan in the IRP
General Recommendations for Kazakhstani citizens in Pakistan
-Verify the validity period of your passport and ensure you have the required entry visa;
-Examine the passport for damage, stains, and unauthorized entries; the passport should be in good condition;
-Keep your passport with you at all times and do not use it as collateral;
-Carry other identity documents with you in case your passport is lost or stolen, with 2-3 photos (including your children’s);
-Specify and keep with you the contact details (name, address, number, etc) of the inviting company responsible for your travel to Pakistan;
-Carefully choose medical insurance. Choose a reputable agency, and clarify the medical services covered by them and the payment procedure in the host country;
-Inform your relatives and friends in advance about your trip and provide them with contact details (contact numbers, postal address, company name, etc) of your host in the country;
-Before visiting specific regions in Pakistan, consult with the Kazakhstan Embassy staff in the Islamic Republic of Pakistan.