Digitalization is a basic element of all the reforms as well as new capabilities for modern Kazakhstan
In his message, the President set areas for digitalization development in the country along with clear directions. Ministry of Digital Development, Innovations and Aerospace Industry (MDDIAI) developed the plan to achieve the goals set by the President. Large-scale projects have been implemented within the plan aimed at enhancing the living standards.
In particular, two major projects are under implementation within the plan for provision of qualitative communication to citizens aimed at increasing coverage areas in rural districts with population of 250 people and more.
The project “FOCL to village” implies installation of optical cable in villages with its connection to schools, hospitals and akimats. To date, the Internet access via fiber-optic communication has been provided to 835 rural and remote localities out of 1257. In total, the project will cover 2.4 mln people throughout the country.
The second project is a unique opportunity to provide communication to remote localities. The Ministry developed a mechanism under which communication operators regardless of competition use equipment of one of the operators to provide communication to citizens of all market players. The so-called “sharing” agreement was signed by the operators in early October this year.
Moreover, MDDIAI discussed the issue of creating requirements to communication quality, which will enable detecting violations and applying sanctions against communication operators through fines or license revocation, in case if communication quality won`t comply with the requirements. Also, the Ministry raised the issue related to increase of fine sums for communication operators under the program for communication quality improvement in the country.
Under transfer of all the statements in paper into online format, the work continues on defining the list of statements and integrations with one or another agency. To date, more than ten projects on transfer of paper statements into online format have been successfully implemented.
In particular, such projects were implemented as establishment of IE via Kaspi.kz app, registration of consent for donation, making an appointment to Specialized CSC and CSC, obtainment of data from the land cadastre, transfer and re-admittance of students, assignment of payments to guardians and custodians, etc. As it was told by the President “that is data that should run, not people” and data run instead of people thanks to information systems integration with other agencies. Thus, Kazakhstani citizens do not have to visit government agencies to obtain a statement, now they can be obtained online.
Also, now, ID documents are available in digital format in eGovMobile app. Now there is no need to carry them constantly for provision to third parties. One can provide a driving license or national ID via smartphone. At the moment, an issue is under consideration on enshrining this capability in the legislation.
In order to make the registration process on eGov as easy and convenient as possible, biometrics will be used, which will allow a person to register within a minute. There will be no need to undergo several authorization stages as it will be enough to look at a smartphone screen and it will identify a user by registering him/her.
Implementation of the projects became possible due to infrastructure capacities which require update each year. In particular, at the moment, re-engineering of processes and elimination of the number of IT systems of certain agencies or their integration with a central one, so-called gateway, is required. Currently, each agency has no less than 10 IT systems some of which are obsolete, so that is why it is important to analyze and create a relevant structure of systems, in order to see all the data that would enable analyzing and forecasting in the future, which in its turn will allow planning the work done by agencies.
In order to arrange the similar major countrywide projects, a relevant number of IT professionals is required, unfortunately there are not many of them on a local market. MDDIAI commenced the process of generating the knowledge database and creating the projects on training of specialists for local market as well as for export.
In particular, MDDIAI in cooperation with private partners organizes acceleration programs for professionals, which involve workshops, seminars, etc. The programs enable our specialists undergoing advanced training and get certificates, which make them competitive on foreign markets.