Professor of the Department of Interactive Media at the University of Southern California Mike Fisher visited the digital public service center at the EXPO. The guest was shown the capabilities of e-government, receiving state services through the mgov mobile application and the telegram bot messenger. But most of all, the foreign expert was interested in the opportunity to record an online video message of citizens to the first heads of state bodies and receive public services in a biometric way.
“I am impressed with the opportunity to send information directly to the first head of a government agency. That is, you do not need to go to the mayor's office, waste your time, you can register it online. It's very convenient, ”Fischer said. In his opinion, this increases the involvement of citizens in the public, social, political life of the country, thereby allowing government agencies to understand the needs of Kazakhstanis.
Also, a professor from America did not remain indifferent to the biometric method of obtaining public services. “This whole system is really amazing and interesting to me. That is, if you lose your identification card (identity card), you have an excellent way of the so-called “backup”, you will receive the necessary service without a document, ”he added.
In conclusion, the well-known gamemaker tested the car simulator in a digital public service center and compared it with a video game, considering that a car simulator, unlike a game, aims not only to reach the goal quickly, but also to comply with the rules of the road.
Let us remind you that the international technological forum “DigitalBridge” is being held in Nur-Sultan, which was attended by experts in the field of IT solutions, digital technologies, etc. from different countries.