The Department of Public Services requests that a report on activities related to the provision of public services for 2025 be posted on a single platform of Internet resources of government agencies.
According to the Register of Public Services approved by the order of the Acting Minister of Digital Development, Innovation and Aerospace Industry of the Republic of Kazakhstan dated January 31, 2020 No. 39/NK, 42 public services included in the Register of Public services are provided by state revenue authorities, including 25 tax and 17 customs public services (16 are automated).
An important achievement in the field of automation was the increase in the share of electronic services provided to 99.5%.
In 2025, more than 583.8 thousand public services were provided, of which 580.8 thousand (99.5%) were provided electronically and 3.0 thousand (0.5%) in paper form.
At the same time, 99.9% of tax reports are submitted electronically (400.2 thousand forms).