Specialized departments of State Corporation Government for Citizens, NJSC for car owners (Special PSCs)

As is known population of the Republic has grown progressively, quality of life has improved and respectively, in addition to all factors a constant increase in the number of vehicle owners has recorded. Specialized population service centers of «State corporation «Government for citizens» NJSC were opened for substantive saving of time and money of Kazakhstani vehicle owners. Specifics of such centers is that they provide services as the issue of driver’s license, vehicle registration and issue of number plates. The project has been launched at the initiative of the President of RK and has a set of indisputable advantages.

In these centers the following services are provided:

registration of vehicles with the issue of certificate of registration and certificate of state vehicle plates;
holding theoretical and practical exams on the knowledge of driving regulations and vehicle driving;
production and issue of driving license.

«State corporation «Government for citizens» NJSC for provision of services for car owners has operated in the following cities

At present, in the republic 16 Specialized departments with automated autodromes, 12 sectors of Specialized Departments without an autodrome and 74 sectors without automated autodromes, which provide services of traditional population service centers and services of Specialized Departments (according to the annex).

Contact information

Such location is conditioned by the size of vehicle fleet in the region and existence of respective area. Specialized «State corporation «Government for citizens» NJSC provides services based on single-window principle so that Kazakhstani drivers may obtain necessary documents as a whole.

Prior the service started to be provided at Specialized «State corporation «Government for citizens» NJSC, it was automated at maximum. So the time for getting driver’s license was shortened from 6 to 2 hours and vehicle plate and technical passport are received at specialized center within 1.5 hours. While registering the vehicle at Specialized «State corporation «Government for citizens» NJSC the car owners are not required to fill in blank applications, submit certificates, instead operators of the center get the necessary data concerning the driver in the corresponding databases.

There is none of human factor in the work of the NJSC “State corporation “Government for citizens” center because it is the central computer that estimates. It is impossible to assist in any form, enter somehow in advance known option, and several cameras from different points conduct continuous video surveillance.

On the territory of municipal Specialized departments of State Corporation "Government for Citizens" NCJSC there are an autodrome with the area of 1 hectare, where practical exams are held, and a free parking lot for visitors of NJSC "State Corporation "Government for Citizens".

To avoid queue reliable electronic system s is provided. The service could be paid by payment card directly during the service provision or traditionally at the second tier banks cash desks.

Specialized State Corporation "Government for Citizens" NCJSC centers are absolutely transparent and exclude any manifestation of corruption.

Operation hours of Specialized departments and Specialized department sectors:

Monday – Tuesday from 9 am to 8 pm (documents are filed from 9.00 am to 6.00 pm) with no break in operations. All questions, complaints and feedbacks could be addressed to www.1414.kz or by calling 1414 free from any mobile phone number in Kazakhstan.

Furthermore, you will see the comparison table of vivid advantages of driver’s license automated procedure.

Obtainment of driver's licenseObtainment of driver's license

Traditionally	At the Specialized «State-owned corporation «Government for citizens» NJSC
1. Application.	A registration report is formed electronically in PSC IIS by employees of Specialized Departments of the State Corporation branches, a service recipient checks the information and signs it. No document is required to submit.
2. ID card.	The identity document of a service recipient is provided for identification. The documents are required according to the standard of state services for vehicle registration and issuance of driving licenses, approved by Order of the Ministry of Internal Affairs of the RK № 341 of April 14, 2015.
3. Certificate of courses graduation and it’s copy.	A certificate of completion of a driving school issued by a vehicle driver training organization The requirement to provide a certificate of completion of a driving school does not apply to persons who have completed independent training for the right to drive vehicles of categories "A", "B", subcategories "A1", "B1".
4. Medical certificate.	A certificate of completion of a driving school issued by a vehicle driver training organization
The requirement to provide a certificate of completion of a driving school does not apply to persons who have completed independent training for the right to drive vehicles of categories "A", "B", subcategories "A1", "B1".5. Driver’s card.	The information is provided by the "Driver" information system. No document is required to submit.
6. Receipt of state fee payment.	A document confirming the payment of state duty.

Registration of the vehicle at Specialized «State-owned corporation «Government for citizens» NJSC

Now you will need only 6 documents instead of 11. The whole process is to be held in the territory of the «State-owned corporation «Government for citizens» NJSC. All conditions were created for the comfortable and fast registration.

Traditionally	At the Specialized «State-owned corporation «Government for citizens» NJSC
1. Filled out application on a form.	A registration report is formed electronically in PSC IIS by employees of Specialized Departments of the State Corporation branches, a service recipient checks the information and signs it.
2. Completed application on a vehicle registration form of legal entity, certified by the seal of the organization.	A registration report is formed electronically in PSC IIS by employees of Specialized Departments of the State Corporation branches, a service recipient checks the information and signs it.
3. An identity document.	1. The identity document of a service recipient is provided for identification. The documents are required according to the standard of provision of state services on registration of vehicles and issuance of driving licenses, approved by the order of the Ministry of Internal Affairs of the RK № 341 of April 14, 2015.
4. A receipt for the state duty.	2. Payment of duties and charges established by the Code of the Republic of Kazakhstan "On Taxes and Other Obligatory Payments to the Budget".
5. Documents confirming the payment of vehicle tax.	3. Information on payment of vehicle tax, contained in state information systems, is received by the service provider from the respective state information systems. No documents required.
6. Documents confirming the right to tax exemption.	The information is provided by the database of the Ministry of Labour and Social Protection of the Republic of Kazakhstan.
7. Registration document for the vehicle.	4. VRC and/or vehicle registration documents Documents are required.
8. Acceptance and delivery certificates, certificates of manufacturing plants or enterprises that have installed special (or specialized) equipment on the vehicle within the Republic of Kazakhstan, or relevant customs documents on imported equipment, certificate of conformity.	5. Acceptance and delivery certificates, certificates of manufacturing plants or enterprises that have installed special (or specialized) equipment on the vehicle within the Republic of Kazakhstan, or relevant customs documents on imported equipment, certificate of conformity.
9. Number plates, "Transit" marks and registration documents of vehicles imported into the Republic of Kazakhstan under the obligation to reverse the export;	6. Number plates, "Transit" marks and registration documents of vehicles imported into the Republic of Kazakhstan under the obligation to reverse the export;
10. A document confirming the ownership of the vehicle, a numbered vehicle unit: documents confirming completion of customs clearance (cargo customs declaration, customs receipt order, obligation to re-export in cases of temporary importation); documents issued by social security bodies; a writ of execution accompanied by a copy of the court decision certified by the court, a decision, notification of the bailiff about the actions of the state body to be executed; contracts, certificates, documents on the right to inherit property notarized in accordance with the requirements of civil law; the order of a legal entity on the allocation and transfer of a vehicle to its structural unit or other legal entity or individual, certified by seal.	7. A document confirming the ownership of vehicle, a numbered vehicle unit: documents confirming completion of customs clearance (cargo customs declaration, customs receipt order, obligation to re-export in cases of temporary importation); documents issued by social security bodies; a writ of execution accompanied by a copy of the court decision certified by the court, a decision, notification of the bailiff about the actions of the state body to be executed; contracts, certificates, documents on the right to inherit property notarized in accordance with the requirements of civil law; the order of a legal entity on the allocation and transfer of a vehicle to its structural unit or other legal entity or individual, certified by seal.

Public services for vehicle registration and replacement of driving licenses are available through the e-government portal. It's enough to have an electronic digital signature to do this.

NOTE:

Each Specialized Department of the State Corporation "Government for Citizens" NCJSC has medical examination offices (including an office of a narcologist and psychiatrist) with flexible schedules. To clarify the schedule of operation of medical offices you need to contact the State Corporation "Government for Citizens" NCJSC of your city.